lostpex
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
After connecting the board to the PC mine was visible. The boxes were all blank without any letters or numbers. After installing the hex. files, the boxes filled up and the rest of the process went smoothly. I wouldn't know what to tell you. Try installing the drivers again and see if it recognizes the board. If the PC doesn't recognize it, it could be that it's burned, but I advise you to ask other experts, I'm not sure and I don't want to give you bad advice.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Yes, right, I think it happens when you make a mistake in flashing the board several times repetitively.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Here, I hope it can be useful to you 🙂
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
At this point the board is visible and ready to be flashed, disconnect the board from the PC and connect to the RPI.
It is possible to proceed both in DFU and with the SD card by following the Rat Rig setup wizard ( http://RatOS.local/configure?step=1 ) by changing //RatOS.local with the name of your local network.
Or from the terminal with the Kiauh method, also available in DFU or with the SD card (I haven't found any tutorials but it's simple, just follow the instructions in the 4 advanced section, then 4 or 5 flash/ build & flash and then continue choosing the options with their respective numbers.
If you need further information for the Kiauh method, ask, but I am sure that the method recommended by Rat Rig is more than good and simple.
Once the board has been flashed, remove the SD card or the boot jumper, and to test whether everything works, connect only the thermistor cables to the board to avoid errors.
If everything is working, connect the rest of the cables and test the machine with all the setup tests.
I believe the method is the same with other boards as well but you will need the respective files for your boards, or look for a "bootloader update guide" for your board.
I hope this information can be of help, if you need further clarification please ask.
Have a good day everyone.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Hello friends.
Finally searching on the internet I solved the problem. I have to say with all honesty that BIQU's support is not the best.
They couldn't direct me to the solution, but they still gave me information on how to set up the search. And since they couldn't solve it they sent me a new board, so thanks also to BIQU.
Suction for boards that start but there are no further interactions and are disconnected.
First follow the guide in the link (https://github.com/bigtreetech/BIGTREETECH-OCTOPUS-V1.0/blob/master/Firmware/DFU%20Update%20bootloader/Octopus-DFU%20Update%20bootloader%20-% 20en.pdf).
Insert the boot jumper and connect the board to the PC (not to the RPI!)
Install everything you need as explained in the guide, downloadable from this page ( https://github.com/bigtreetech/BIGTREETECH-OCTOPUS-V1.0/tree/master/Firmware/DFU%20Update%20bootloader/install%20software ), clicking on the right file name opens another page and at the top right there is the word RAW with the download icon nearby.
In point 4 of the guide (Use STM32CubeProgrammer software to download) section 3 (Click Open File, select bootload.hex in the boot program folder / or in your download folder /, as show below), open the .hex file that can be downloaded from this page (https://github.com/bigtreetech/BIGTREETECH-OCTOPUS-V1.0/tree/master/Firmware/DFU%20Update%20bootloader/bootloader ), pressing again on the desired file opens a new page and at the top right find the word RAW with the download icon next to it.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
As soon as I have some time I'll write to you like I did and then see if it works.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Hi, yes I finally solved it but I still haven't been able to write how, because I'm working and there's never enough time. In the end I found the solution on the internet, I connected the board to the PC with USB, I updated the boot loader, and I managed to flash with a 4 GB card. If instructions are needed, I will write the procedure here over the weekend.
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Hello everyone, this morning I tried to connect via ssh and I tried to look for the card but it is not connected, even if it is connected with a USB C cable (with this command ls /dev/serial/by-id). After that, I tried redownloading the firmware from the setup wizard, formatted the 16GB card to fat32 again, copied the bin file to the card with the name firmware.bin, turned off ratOS, and unplugged it. I inserted the card and turned everything back on. All 4 LEDs on the board are on, nothing flashes, as if the flash via the SD card did not start. I took out the SD card and inserted it into the computer, the .bin file which should change to .CUR. it doesn't change, it remains .bin. In the setup wizard the board is not connected, the klipper does not appear, and the check board status does not react. I tried reinserting the SD card into the board and pressing the reset button but nothing changes. The board appears not to be flashed. I took out the SD card and pressed the restart button again, but nothing changes. I shut down ratOS and turned off the power. I inserted the boot jumper and turned everything back on trying to flash the board in DFU. Even now, it is not connected. I tried with restart firmware in ratOS, but nothing changes, neither the sepup wizard nor ratOS recognizes it. I tried rebooting into ratOS, but nothing. Then I turned it off again and tried unplugging it and turning it back on again. Now in DFU he finds it. I press the flash button and it starts, you can also see from ratOS that the CPU is working. After a while it stops, and the board check status starts, but the board doesn't want to connect. I turned everything off again, took out the boot jumper and turned it back on. The card is disconnected again. Should I try inserting the SD card and using the flash all connected MCU option at the top right? Could it be that the card has some factory error and is unable to flash?
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
No it isn't
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
I tried your advice to connect via ssh and run the dmesg -w command, but nothing changes. Why does it still not connect? Nothing is connected to it, just the RPI with USB
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
Sorry
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies
RRCRat Rig Community [Unofficial]
•Created by lostpex on 3/22/2024 in #ratos-support
Octopus Pro H723 V1.1 detected but is unresponsive
42 replies