feliczaki
Chatwoot storage problem
Brody, good afternoon...
I'm having a problem in chatwoot, which I believe is related to something in the environment, and I would like to know if you can help me?
the texts and emojis of the conversations run normally, however attachments such as photos, documents and audio are not forwarded between the inbox (telegram) and chatwoot.
According to the deploy logs, apparently everything is correct, but calling the attachment links I don't have access to the content, for example,
https://chatroot.alsolutions.com.br/rails/active_storage/disk/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDVG9JYTJWNVNTSWhOR3RxY1RkeU56QjNORFZyWVhocmJIbHBaRE52TURWa00zUm1PQVk2QmtWVU9oQmthW E53YjNOcGRHbHZia2tpUldGMGRHRmphRzFsYm5RN0lHWnBiR1Z1WVcxbFBTSm1hV3hsWHpFd0xuUjRkQ0k3SUdacGJHVnVZVzFsS2oxVlZFWXRPQ2NuWm1sc1pWOHhNQzUwZUhRR093W lVPaEZqYjI1MFpXNTBYM1I1Y0dWSklnOTBaWGgwTDNCc1lXbHVCanNHVkRvUmMyVnlkbWxqWlY5dVlXMWxPZ3BzYjJOaGJBPT0iLCJleHAiOiIyMDIzLTA3LTI2VDE5OjQzOjUyLjA0N1oiLCJw dXIiOiJibG9iX2tleSJ9fQ==--4426e1cac6b44b9d9700b90ba5dd5fc2a79e2bf1/file_10.txt
in what I found in chatwoot support everything is correct and properly configured.
Do you have any ideas or suggestions of what might be going on?
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