Codeize
BSBuape Studios
•Created by Eye on 4/22/2025 in #kiai-support
Whitelabel cant be purchased
Just bear with us, we try to fix these things as fast as we can
24 replies
BSBuape Studios
•Created by Eye on 4/22/2025 in #kiai-support
Whitelabel cant be purchased
We haven't yet fixed it, we'll let you know when it is fixed 🙏
24 replies
BSBuape Studios
•Created by Eye on 4/22/2025 in #kiai-support
Whitelabel cant be purchased
I see, that's also happening for me right now so it seems to be pretty widespread. I'll get it fixed asap.
As for your other question, we are 100% planning on keeping Kiai going, we've seen more growth recently than we ever have before, and so long as we have a sustainable group of people who pay for Kiai Premium and Whitelabel in order for us to keep Kiai running, we'll be around!
24 replies
BSBuape Studios
•Created by Eye on 4/22/2025 in #kiai-support
Whitelabel cant be purchased
Any screenshots etc would help too 🙏
24 replies
BSBuape Studios
•Created by Eye on 4/22/2025 in #kiai-support
Whitelabel cant be purchased
Heya @Eye, what issue are you facing when trying to buy whitelabel?
24 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
Thanks for helping us uncover this bug @ahmenh0tep, enjoy the rest of your month of Kiai Premium on us, and if you have any other suggestions or bugs you know where to reach us 🙏
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
We're looking into it on our end 🙏
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
It not logging anything at all is weird though, I’ll do some more digging
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
Most likely not, we don’t have any logic in place to account for this.
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
Do you think that could be the case here? Or are you fairly sure that Kiai is failing to take XP away from members even if they have more XP than that of which it would take away
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
So after confirming internally, there’s little room for unintended behaviour here.
The only logical explanation we have based on what you’ve said is that Kiai will simply ignore any members whose total XP at the time of the decay triggering is less than the amount the decay would take away.
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
No worries, we're gonna do some investigating on our end :)
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
No, that would be milliseconds, as it is easier for us to handle that way internally within the bot.
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
I see, let me see if I can find any further logs of Kiai's activity in your server.
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
https://i.imgur.com/K8qJoty.png This is your current configuration as far as we can see on our end.
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
It operates on this basis: https://docs.kiai.app/commands/settings#xp-decay-interval
39 replies
BSBuape Studios
•Created by ahmenh0tep on 4/9/2025 in #kiai-support
XP Decay not working
Hey there again @ahmenh0tep, it seems like Kiai is only taking
1 XP from users once per day.39 replies
BSBuape Studios
•Created by Shadow on 12/18/2024 in #kiai-support
[Fixed] Voice XP massive increases
This has been fixed as of https://discord.com/channels/744282929684938844/1167521548039618560/1348394885190914188. Our apologies for the delay in getting this resolved, but we hope you can continue to use Voice XP as you expect from now.
If you have further issues with Voice XP please create a post in #kiai-support.
24 replies
BSBuape Studios
•Created by Shadow on 12/18/2024 in #kiai-support
[Fixed] Voice XP massive increases
Hey, due to some Kiai devs being away at the minute this fix has been delayed, but we’re still working on getting it patched as fast as we can 🙏
24 replies
BSBuape Studios
•Created by IamZaa [Rest] on 2/26/2025 in #kiai-support
Can't access purchase
@IamZaa Have you purchased a subscription and you have not received your perks? Have you tried to purchase a subscription and it has not worked? Tell us what happens.
7 replies