π°πππ
PMPUBG MOBILE
β’Created by π°πππ on 7/22/2024 in #questions
Account stollen and sold
Hello, Iβm Kate. My UID 5866212332. I started playing pubg in 2020 from my IPad Pro through GameCenter and was continuously playing it for four years before I stopped playing it around March - April 2024. It is dear to me so I had probably linked my account with my phone number and email too for security reasons before taking a break. For notice, I never gave anyone any information about my login, password, email, phone number. Nothing.
A problem had accured starting from 2/07/24. Someone had hacked into my account from United states, yet I am living in Ireland. My account was stolen to be sold to someone else. I havenβt noticed the first strange login into my pubg account, since I am busy with work and on 18/07/24 there was another person who entered my stolen account who is from Russia and had also linked their phone number to my account. Thanks to the email that was sended there was a phone number, I tried to contact the person and thatβs how I found out that my account was hacked and sold for 16 euros (1.600 ruble). I tried to figure things out by myself, which had ended with no results.
On the same day I had tried to use in game customer service. I gave all information that had required for making a request of returning the account. That includes, my two previous namesγSimonSaysγ and γDOHxSimon , 4 transactions from this year, the map that was played the most, friends name, email, phone number, device that the game was played on, etc. Didnβt miss any question that was needed to be answered. I could attach the proof of the fact I own the account. I have plenty of receipts from top up and screenshot with videos from when I was playing.
On 20/07/24 I get the email, that there was not enough information that could help me get my account back. I do really want it back. I donβt want to loose 4 years of experience playing Pubg mobile. Please, help me get my account back. My email is: [email protected]
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