Quendi
PMPUBG MOBILE
•Created by 273848 on 4/3/2025 in #questions
Ib banned for 2 month
The reason for this restriction is mentioned in the in-game notice you have received. Please remember to follow PUBG MOBILE's terms of service.
If you have any further questions in this regard, please feel free to reach out to the in-game customer service.
3 replies
PMPUBG MOBILE
•Created by starlockz on 4/2/2025 in #questions
Appeal for Ban Reversal – Request for Second Chance
Hello, @starlockz!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
4 replies
PMPUBG MOBILE
•Created by WOW | MAJNU on 4/3/2025 in #questions
Account unban
Hello, @Majnu!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
4 replies
PMPUBG MOBILE
•Created by Lhebla on 4/2/2025 in #questions
My account has been hacked
You will receive a response in due time. Please wait patiently.
7 replies
PMPUBG MOBILE
•Created by Lhebla on 4/2/2025 in #questions
My account has been hacked
Hello, @Lhebla!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.
7 replies
PMPUBG MOBILE
•Created by MASK MAN on 4/2/2025 in #questions
Migration
Hello, @MASK MAN!
It is unfortunately not possible to convert account data from a different version to the global version of PUBG MOBILE. You may need to create a new account to continue playing the game.
Also, please note that we provide community support only for the global version of PUBG MOBILE.
3 replies
PMPUBG MOBILE
•Created by octav☄ on 4/2/2025 in #questions
purchast gift
Hello, @octav☄!
You may keep an eye out for future events in-game. It is unfortunately not possible to confirm the release date of an event beforehand until the event is officially announced.
If you have any feedback related to specific event schedule, you may provide your feedback through https://pubgmobile.live/support.
3 replies
PMPUBG MOBILE
•Created by ali on 3/31/2025 in #questions
Hello, i lost my pubgm account. I had this account when i was little
It refers to any additional information (other than previous required details) you can provide that can help to prove your ownership of the account.
23 replies
PMPUBG MOBILE
•Created by Sara on 4/1/2025 in #questions
Need help
We're unfortunately unable to confirm this through here. As mentioned previously, please reach out to the in-game customer service should you have any further questions in this regard.
8 replies
PMPUBG MOBILE
•Created by Mor on 4/1/2025 in #questions
Urgent
Hello, @Mor!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.
3 replies
PMPUBG MOBILE
•Created by Sara on 4/1/2025 in #questions
Need help
Hello, @Sara!
The reason for this restriction is mentioned in the in-game notice you have received. Please remember to follow PUBG MOBILE's terms of service.
If you have any further questions, please feel free to reach out to the in-game customer service.
8 replies
PMPUBG MOBILE
•Created by Elish_o50 on 4/1/2025 in #questions
Stolen and banned account
Hello, @Elish_o50!
Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using an account.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
3 replies
PMPUBG MOBILE
•Created by Ragnar on 3/31/2025 in #questions
Link
Please change your game language to English first, @Ragnar.
9 replies
PMPUBG MOBILE
•Created by Ragnar on 3/31/2025 in #questions
Link
Can you share a screenshot of your Account settings, @Ragnar?
9 replies
PMPUBG MOBILE
•Created by Juhan280 on 3/30/2025 in #questions
Cannont open perk shop, april fool event, rondo map event
Hello, @Juhan280!
Please report this issue via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.
5 replies
PMPUBG MOBILE
•Created by mark4 on 3/31/2025 in #questions
How to change from ur tier emblem to the basic ranked emblem?
3 replies
PMPUBG MOBILE
•Created by Yousef on 3/31/2025 in #questions
Regular Device
Please use the regular device you use to log into your PUBG MOBILE account and try to submit the in-game account recovery request again.
Please note that if your account recovery request was rejected through the community support form, we're unfortunately unable to help you any further through the community.
3 replies
PMPUBG MOBILE
•Created by Generalissimo on 3/31/2025 in #questions
What in the crossserver
Hello, @Generalissimo!
If you're able to recreate this issue, please record a video and report it through the community support form.
Please note that players are free to select any server in the game at their discretion. However, players can only change server once every 7 days. This means you may encounter players who have chosen the Middle East or another server, even if they are physically located elsewhere.
Please note that players are free to select any server in the game at their discretion. However, players can only change server once every 7 days. This means you may encounter players who have chosen the Middle East or another server, even if they are physically located elsewhere.
3 replies
PMPUBG MOBILE
•Created by ali on 3/31/2025 in #questions
Hello, i lost my pubgm account. I had this account when i was little
It is unfortunately not possible to start the process of recovering your account without user identification and other required details. If you're unable to recover your user identification, you may need to create a new account to continue playing the game.
23 replies