Quendi Comments - Answer Overflow

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Quendi

•Created by YOUTUBE on 2/22/2025 in #questions

My account has been banned for no reason.

Hello, @YOUTUBE! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form.

5 replies

•Created by Abdalla Elawady on 2/22/2025 in #questions

Recovery questions

These requests are for banned accounts, not account recovery. Please wait for an email response from [email protected] if you have submitted a recovery request.

22 replies

•Created by Abdalla Elawady on 2/22/2025 in #questions

Recovery questions

What do you mean?

22 replies

•Created by Abdalla Elawady on 2/22/2025 in #questions

Recovery questions

Make sure that you are on a stable internet connection and try again.

22 replies

•Created by Abdalla Elawady on 2/22/2025 in #questions

Recovery questions

The required information is needed to process your request. This is something you need to find yourself as you are the owner. We unfortunately cannot help you with this.

22 replies

•Created by Abdalla Elawady on 2/22/2025 in #questions

Recovery questions

Hello, @Abdalla Elawady! This refers to the registration time of your account you wish to recover.

22 replies

•Created by Muhammed muneer on 2/20/2025 in #questions

My account has been banded please unban my account

Hello, @Muhammed muneer! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form.

3 replies

•Created by fury98 on 2/18/2025 in #questions

When i make claim file in pubg i faced this message

Please report this issue via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered.

10 replies

•Created by scius on 2/18/2025 in #questions

Refund

You should not be involved in any kind of refund fraud, and this can result in an account ban or other penalties (depending on the severity of the violation).

6 replies

•Created by scius on 2/18/2025 in #questions

Refund

No description

6 replies

•Created by турбулентность on 2/18/2025 in #questions

I accidentally transferred the pass royal to an account other than my own

Hello, @турбулентность! Unfortunately, all UC purchases, item purchases, and gift purchases are final and cannot be refunded, transferred, or changed. Please be more careful when making purchases. You may try to contact the customer service through in-game should you require further assistance with this.

5 replies

•Created by Tsnm on 2/18/2025 in #questions

Connection Alerts

Hello, @Tsnm! You may provide your feedback and improvement ideas related to PUBG MOBILE through https://pubgmobile.live/support.

3 replies

•Created by SALVA2Rpc on 2/18/2025 in #questions

Account Frozen for emulator not update

Hello, @SALVA2Rpc! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.

3 replies

•Created by IF YOU on 2/18/2025 in #questions

The account has been blocked.

Hello, @IF YOU! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form.

3 replies

•Created by Felix_O on 2/14/2025 in #questions

iPhone 16 Pro can’t turn on haptic

Hello, @Felix_O! We will try to get a confirmation regarding this and get back to you. What is your numeric user identification?

4 replies

•Created by IMAN on 2/15/2025 in #questions

(12,-1) login error

Hello, @IMAN! If you're still facing the same issue, please share of the issue you have encountered.

2 replies

•Created by TomBro on 2/16/2025 in #questions

Ram and CPU 100%

Hello, @TomBro! We provide community support only for mobile platform. Please contact GameLoop for further assistance with emulator-related questions and concerns.

6 replies

•Created by fury98 on 2/18/2025 in #questions

When i make claim file in pubg i faced this message

Can you try to file claim using a phone device, @fury98?

10 replies

•Created by ÎABDULLAH on 2/17/2025 in #questions

Loading stuck at 95%

Hello, @ÎABDULLAH! Please perform a routine repair of the game from the login page of the game and check if it resolves the issue. If the issue still persists, you may report it via community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered. You cannot post directly in the #bugs channel. For each bug you report through the community support form, a new post will be automatically created in the channel.

3 replies

•Created by MUDASIR on 2/18/2025 in #questions

REQUEST FOR DATA TRANSFER

We cannot help with the latter. It is also not possible to do that.

5 replies