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NNovu

•Created by AN1RUDH on 9/29/2024 in #💬│support

Novu is slow even after creating indexes

22 replies

NNovu

•Created by AN1RUDH on 9/4/2024 in #💬│support

Events keep getting merged with same old trigger event (Digest issue)

I've self-hosted novu (v0.24). It was working well previously. However, we've encountered an issue where trigger events are getting merged with a same (digest) event from past. (Please take a look at the video recording attached). I tried updating the digest schedule (can be seen in the video), but its still getting merged with the same exact (digest) event. I tried looking into logs (worker logs) but couldn't find anything useful. :/ Also, novu seems very slow (again, can be seen in the video). We've had M30-M40 tier mongo instance, yet we kept getting notifications form mongo for these --

Query Targeting: Scanned Objects / Returned has gone above 1000
Host has index suggestions
System: CPU (User) % has gone above 95

Query Targeting: Scanned Objects / Returned has gone above 1000
Host has index suggestions
System: CPU (User) % has gone above 95

The DB name created by default was test (not sure if this is expected). Lmk if I should post this in #⚓│community-self-host -- posted here as this seems to be unrelated to self-hosting. Thank you for your time 🙏

9 replies

NNovu

•Created by AN1RUDH on 6/18/2024 in #💬│support

Triggering a workflow using topics does not do anything

Hi everyone, We've self-hosted Novu and were able get it in a working state. We're able to send notifications. However, when we tried to create topics and send notifications to those topic(s), we get back a sucess response:

{
    "data": {
        "acknowledged": true,
        "status": "processed",
        "transactionId": "677555f6-0d9c-4ae0-b12f-6d3254a07146"
    }
}

{
    "data": {
        "acknowledged": true,
        "status": "processed",
        "transactionId": "677555f6-0d9c-4ae0-b12f-6d3254a07146"
    }
}

But this actually doesn't do anything, nothing shows up in activity feed, not notifications are sent. (We have subscribers in those topics). I also checked the database and I don't see any records with transaction ID that we get back from the response. (I think mainly jobs collection) Also, took a quick look at API and worker logs but wasn't able to find anything useful. The way we trigger this was using the node SDK: (Also tried making an API call directly but the results were same)

const res = await novu.trigger('worklow', {
  to: [
    {
      type: "Topic",
      topicKey: 'my-topic',
    },
  ],
  payload: {
    key: "value"
  },
});

const res = await novu.trigger('worklow', {
  to: [
    {
      type: "Topic",
      topicKey: 'my-topic',
    },
  ],
  payload: {
    key: "value"
  },
});

However, if we send notification (trigger workflow) for individual subscribers, it works:

const res = await novu.trigger('worklow', {
  to: 'subscriber-id',
  payload: {
    key: "value"
  },
});

const res = await novu.trigger('worklow', {
  to: 'subscriber-id',
  payload: {
    key: "value"
  },
});

This sends the notification as expected and entry shows up in activity feed too. Thanks for your time. 🙏

8 replies

CDCloudflare Developers

•Created by AN1RUDH on 4/18/2024 in #general-help

Not able to update pricing for image transformation to new pricing model

Hello there, We are trying to switch to new image transformations plan but we're not able to -- The message we get is as follows -

Your stream subscription “images_stream_nocost” cannot be upgraded to the new unified images subscription. Only standard subscriptions qualify for an upgrade at this point. Contact [email protected] for a manual upgrade.

(We've already sent an email to [email protected] but didn't get any response, maybe they're away or something.) I can share account id if needed. For context, IIRC around December, 2023 we contacted Cloudflare because we weren't able to enable image resizing or something, so this custom plan might be from that time (not sure). Let me know if you need anything else from our end. Thank you!

2 replies

CDCloudflare Developers

•Created by AN1RUDH on 12/6/2023 in #general-help

Image resizing returns 403s for some origins

Hello there, We’re using image resizing and it works fine for the most part, however, for some origins it returns 403s (The origins returns 403s). e.g. /cdn-cgi/image/format=auto,width=1200,quality=75/https://www.luluandgeorgia.com/cdn/shop/products/AEV1013BBS_ALT.jpg But https://www.luluandgeorgia.com/cdn/shop/products/AEV1013BBS_ALT.jpg standalone works fine – This same source works fine with Vercel’s image optimization.

3 replies

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