zzz
PMPUBG MOBILE
•Created by zzz on 8/16/2024 in #questions
account retrieval
Problem: I can’t login to my account because of 2 factor authentication, when I try to login via email with verification code it works but the 2nd authentication is mobile, the number connected has been disabled and I won’t ever have access to it again.
When I try to use customer support to remove this it directs me to a form of questions asking questions with “in the last 6 months…”
Now the thing is I haven’t played in 2 years and want to start playing again but I can’t login with just the email now, the account has been inactive for years so me filling out that form asking questions like that doesn’t make sense.
Is there an alternative way to remove the mobile without being logged into the account?
4 replies