Elluvon
BSBuape Studios
•Created by Elluvon on 8/14/2024 in #kiai-support
Kiai Refuses to be Consistent about Roles
I run a ~200 member historical reenacting and collecting community, and I've been using Kiai to track levels since April because Atlas capped out at 10 roles. Unfortunately I have not had a very good experience thusfar.
Even with the stack role rewards setting turned off, Kiai refuses to consistently award roles, or will sometimes remove a user's level role without awarding the next one, leading that user to be completely devoid of roles. The most common issue is Kiai not accurately awarding the role associated with the level.
e.g:
User ranks up to level 5
Level 2 reward is removed
No reward for level 5 is added
This has been going on since April. I have done two full setting/XP resets in an attempt to fix the issue but that has not made any difference.
Server ID is 1070840101887815710
Ping me if you would like more photos or information to diagnose the issue. Thank you in advance.
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