Kiai keeps adding back the first level award
Hello again.
I run a historical collecting community as aforementioned in my prior support post and the issue this time arises whenever a user unlocks a new level award. For some reason, Kiai continues adding back the first award role even though I have turned off the role stacking function.
An image is added for context. (Private is being added back despite the user "promoting" to SFC). This is happening with every single user in the community. Not sure exactly why this is occuring and this time I am sure it's not another bot's leveling system clashing with Kiai's.
Recovering from COVID so if what I just posted made literally no sense then please ask for context and anything else you require.
Thanks for the support and a great bot.
39 Replies
Is it adding it back or is it never removing it in the first place @Elluvon
Also, are people getting other roles alongside the regular one, or just Private
Adding back, because as a test I removed the role and then it re-added it lol
Just their actual level award + the initial role (private)
thats interesting
what's your server's ID? (listed on /ping)
1070840101887815710
User ID of affected member: 694336941998473216
is private for level 1
Yes
Even weirder, just found a user with three
@Elluvon Just pushed out a change that should fix this, can you run
/rewards sync and see if it fixes itSure, should it update automatically?
in theory everyone should get their highest role and nothing more
Application did not respond
it was still rebooting
Ah
It solved some of the members but not all of them
it looks like its still going through them
Gotcha, nevermind then lol
Alright well that fixed the problem but now I have yet another issue lol
would it happen to be that people aren't getting reward roles :iara_lurk_peek:
No
I added another award for level 1 and now I can't remove the role from the system, it just goes into an internal server error and won't remove the award, and then when I try to do so it via the role ID it will tell me the award doesn't exist even though it shows up in the reward list
yeah the error in the logs is that it doesnt exist hmmmmmm
It might be my fault a little bit for trying to cheat the system, I was trying to find a way to autorole everyone by giving a reward for level 1 and then having Kiai retroactively award it to everyone
When I tried to retroactively award it went into an internal server error
I mean I personally didn't see a reason why that wouldn't work
yeah i dont either thats actually kinda big brain lol
Considering from a coding perspective I assume the bot is just doing the same thing it would normally do
@Elluvon see if its in the list now
Fixed
i disabled our cache entirely lol
somethings up with it
Wack
Thanks much
Do I need to run this every time I notice the problem? Because it's still happening
I'd rather have a command that fixes the problem long-term instead of needing to re-run it every few days
no if you're seeing it still there's a deeper bug than just the cache. the rewards sync is just a stopgap to force kiai to recheck every single one
Yeah it's still occuring
do you have a user ID that currently has too many reward roles @Elluvon
Same user as before I think
694336941998473216
Unless I'm missing something and the role sync didn't catch his roles
@Kiai eval "--async"
const guild = this.client.guilds.resolve("1070840101887815710")
const member = guild.members.resolve("694336941998473216")
const rewards = await kiai.leveling.getAllRoleRewards(guild.id)
const correctReward = rewards.find(x => x.roleId === "1107711410814861372")
return kiai.functions.getRewardRolesToRemove(member.roles.cache.map(x => x.id), correctReward, rewards)
Type:
⏱ 11.35ms<302.04μs>
its seeing that it should remove the role, thats odd
@Elluvon can you go to your server's audit logs and see if kiai is removing it and adding it or if it was never removed
i cant reproduce this on my test instance and it looks like it has the role to remove here
Yeah one second
Hmm, I guess it was never removed by Kiai to begin with
Even though I ran sync twice
that makes sense actually, i think somehow a cached value was saved so that your server was stacking role rewards still, so hopefully now that ive disabled that we should see things working. can you ping me if you see it again though?
Sure, will do
tyty