Matteo Grolla Comments - Answer Overflow

@Pawan Jain thank you so much for the response. We’ll try the upgrade to v2.1.0 this week and once done I’ll tell you if it solves the problem. P.s. You are doing a wonderfull job with Novu!

6 replies

NNovu

•Created by Matteo Grolla on 1/10/2025 in #💬│support

Anomalies triggering other workflows from main workflow custom steps

The problem of Novu on premise seems to be that the trigger of nested workflows is done with the same transactionId of the main workflow. TransactionId behaves as an idempotency key, so only the first request with that key gets executed and novu discards the trigger requests of nested workflows. This doesn't happen on the cloud version, so maybe the problem is known. Does it make sense for you? P.S. We tried updating to version 2.0.1 and nothing changes, don't know about 2.1.0

6 replies

NNovu

•Created by Matteo Grolla on 1/10/2025 in #💬│support

Anomalies triggering other workflows from main workflow custom steps

The same workflow doesn't work if I run it on Novu 2.0.0 on premise, see attached workflow_with_subworkflows_on_premise.png. In the activity feed I only see the item for "monet-notification", the other workflows are not triggered and no mails are sent. Can you help me fix this problem?

6 replies

NNovu

•Created by Matteo Grolla on 12/16/2024 in #💬│support

Local Studio stuck showing a skeleton

thank you so much! I'm eager to experiment with Novu and now I can. Wonderfull support!!!

10 replies

NNovu

•Created by Matteo Grolla on 12/16/2024 in #💬│support

Local Studio stuck showing a skeleton

Hi @Pawan Jain , is there something I can do to solve the problem or should it be solved on Novu side? thanks

10 replies

NNovu