Local Studio stuck showing a skeleton
Hi everyone,
this is what i do to start localstudio
start the app (the demo my-novu-app)
npm run dev
start local studio
npx novu@latest dev -d https://eu.dashboard.novu.co
enter this url in the browser http://localhost:2022/studio I'm redirected to https://eu.dashboard.novu.co/local-studio/auth?redirect_url=http%3A%2F%2Flocalhost%3A2022%2Fstudio&application_origin=http%3A%2F%2Flocalhost%3A4000&tunnel_origin=https%3A%2F%2Fc6d4819e-5c7c-49e0-82aa-94a729528858.novu.sh&tunnel_route=%2Fapi%2Fnovu&anonymous_id=1e2fdc9c-304f-486c-84dc-a61d36423060 and the browser shows a skeleton of the app and I'm stuck in this condition without any error Can you help me solve this problem?
enter this url in the browser http://localhost:2022/studio I'm redirected to https://eu.dashboard.novu.co/local-studio/auth?redirect_url=http%3A%2F%2Flocalhost%3A2022%2Fstudio&application_origin=http%3A%2F%2Flocalhost%3A4000&tunnel_origin=https%3A%2F%2Fc6d4819e-5c7c-49e0-82aa-94a729528858.novu.sh&tunnel_route=%2Fapi%2Fnovu&anonymous_id=1e2fdc9c-304f-486c-84dc-a61d36423060 and the browser shows a skeleton of the app and I'm stuck in this condition without any error Can you help me solve this problem?
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9 Replies
@Matteo Grolla
Please check the developer console tab and network tab. Do you see any error?
Do you have these two variables in your `my-novu-app``
no errors in console
my-novu-app$ cat .env
NOVU_SECRET_KEY=deaf.......
can you add
NOVU_API_URL="https://eu.api.novu.co" variable as well?my-novu-app$ cat .env
NEXT_PUBLIC_NOVU_APPLICATION_IDENTIFIER=J-DvumdZ8_cw
NEXT_PUBLIC_NOVU_SUBSCRIBER_ID=6756bdce3387f832d358ca7e
NOVU_API_URL="https://eu.api.novu.co"
NOVU_SECRET_KEY=dea...
Now I'm getting these errors
Hi @Pawan Jain , is there something I can do to solve the problem or should it be solved on Novu side?
thanks
@Matteo Grolla
Looks like you have account in US and you are using secret key from US account.
I would recommend to create new account on EU region https://eu.dashboard.novu.co and then use
NOVU_API_URL="https://eu.api.novu.co/" , eu account secret key and npx novu@latest dev -d https://eu.dashboard.novu.co/
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If you want to keep using US account then you can remove NOVU_API_URL and -d flag from npx novu@latest dev command
by default novu uses US account
thank you so much!
I'm eager to experiment with Novu and now I can.
Wonderfull support!!!
@Matteo Grolla, you just advanced to level 1!