chubby6916

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RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

Thank you admin for your support, I have solved the problem successfully. Hopefully there won't be any problems in the future

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

Can I cancel or discount the old billing, so I can pay the cost of the old billing to continue with the server. please help me

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

So I still have to pay the old billing, I want you to support me on the old billing so I can continue with the pro plan. If it is exceeding my budget. Can you support me on this issue?

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

I currently have a billing for last month that exceeds my plan, because I did not read the document about your pro plan carefully, which led to adding too many members to the team, resulting in the billing exceeding my payment level. Can you cancel or support me with the cost so that I can continue using the pro plan? Many Thanks

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

So I have to pay the fee to use it again. If I recalculate the bill according to the plan, I can pay the same bill next time. Can you recalculate last month's billing for me?

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

Regarding the issue of resource consumption, I have no information for this issue. Do you have any solution for me? If possible, can you support me with a pro plan so that I can continue to use it? Because my ability can not pay with such high billing while not using it. If not, I would like to switch to another server. Please Help me, I need it urgently.

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

So how can it be set to auto-renew. Can you guide me?

19 replies

RRailway

•Created by chubby6916 on 11/6/2024 in #✋｜help

Service support and plan payment

So what about the auto-renewal issue in the pro plan? I still haven't been renewed in the pro plan, but the cost has increased unexpectedly and there is no notification email.

19 replies