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💬│support

🚀│general

madhu

3/22/2023

How to use raw html to render it, than creating the tags

Currently we have our own templates which we saved in elastic, instead of doing complete migration from the existing system to novu templates. We need to use some of the novu features like , send email , digest etc. So I have created the simple template like step varible,...

empe

3/20/2023

Can Novu handle sending notifications to 500k or 700k users at once?

@starwiz_7 asked over the #🪄│engineeringchannel the following: "How will it handle if we want to basically have a burst of notifications say 500k or 700k users must receive notification (via in-app). How will Novu do this?"...

Pawan Jain

3/15/2023

Error in using gmail in Custom SMTP provider of email

error:- 140271269854000:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:331: asked by @.globalenemy...

dr.really

3/15/2023

.NET SDK

I'm creating this support item to gauge the need / priority for a .net sdk. I'm looking at creating one so that I can use it in the app stack I am currently building for work, but wanted to see what Novu's direction was and to see what others thought as well. 🙂

empe

3/15/2023

How long are novu notifications saved by default?

Our friend @altsss, have asked this question over the #💬│chat channel

Pawan Jain

3/15/2023

Self Hosting Performance Queries

1. Benchmark for each instance of Novu app, example how many concurrent request it can handle 2. What is the recommended requirement for a single app, example how many core of cpu required to be allocated for the docker? how much RAM required? 3. When deploying multiple instance for both HA and load balancing purpose, how to share a same DB so that all analytic log, user data are in same DB. User wants to self host Novu...

empe

3/14/2023

I try to create a new account but get stuck on the organization creation phase

Is it a bug?

Niba Nazar

3/13/2023

novu python sdk for docker

hi how can I add novu python sdk with my custom novu deployed on docker...

dr.really

3/9/2023

Web Socket service under path?

hey does anyone know if we can self hosted the web socket service under a path? i.e novu.domain.com for the base api and then novu.domain.com/ws for the web socket service? Thanks!...

ujwal1373

3/8/2023

Handling of bounce back emails

What happens when the provided email is incorrect? How does Novu handle email notifications that are bounced back?

ujwal1373

3/8/2023

Issue connecting to Azure REDIS

We are trying to connect to Azure REDIS. The logs initially shows as connected but we keep seeing the following error for every second on the API after it is up. Error: read ECONNRESET at TCP.onStreamRead (node:internal/stream_base_commons:217:20) { errno: -104,...

serafeimo

3/6/2023

APNS error while sending notification (v 0.12.0)

Hi all! I'm trying to send push notification using APNS (since the topicID issue has been fixed in 0.12.0 - thanks for that! ). I have configured and activated the provider but when I trigger the notification I get an error without any helpful message:...

empe

3/3/2023

When is Spring boot trigger coming to Novu

jarredwitt

3/2/2023

How to mark a message as seen based on push payload

We're using Novu to send push notifications to mobile devices. We want to be able to mark a message as seen when the user presses on the notification, but I'm not seeing anything in the message data that would allow use to do that. Any ideas on how I could do this? It doesn't look like there is a way to look up a specific message based on payload data either. Edit: A little more info, in notification template we have the in app, email and push channels. Specifically what I'm looking for is a way to mark the in app message as read from data that would be available in the push notification....

empe

3/2/2023

Email Attachment Sending Error in Self-Hosted Novu Application on Docker-Compose

"Our application requires sending emails with attachments. We are hosting Novu on Docker-compose for self-hosting purposes. However, we encounter an 'Internal Server Error' when attempting to send email attachments, indicating that the API cannot connect to Localstack. Interestingly, we are able to send attachments successfully when running Novu locally. Nonetheless, when we try to do the same on Docker-compose, we continue to receive the error."

empe

2/25/2023

Notification workflow examples in the doc / video

Include additional notification workflow examples, such as through videos or more detailed explanations. Currently, the available information is quite limited and requires a significant time investment to understand. For instance, a user is struggling to create a workflow that sends in-app notifications and sends a summary email if they remain unread for a specific time using a digest....

empe

2/25/2023

Combination of multiple types of notifications "overview/report" in an Email

Use-case: Send a daily overview to our users of the notifications that they've missed (haven't read yet). But this would be a combination of multiple types of notifications. Does Novu support this?...

empe

2/25/2023

Email template has a pretty small size limit

The email template has a pretty small size limit, templates generated by tools such as Mailchimp are too large to combine with Novu.

empe

2/25/2023

Rich content in push notifications

Does Novu support this? An example would be someone sending a friend request and the receiver having the profile icon in the notification together with the buttons 'Accept' & 'Deny', to take immediate action without opening the app....

empe

2/25/2023

DM functionality or helpers

It would be useful to have direct messaging (DM) functionality or helpers within Novu. A togglable notification system that can be turned on and off when there are new messages could also be beneficial. This could be similar to a new message badge. Novu, may not need to handle the entire DM system, but it would be useful if it could be used to notify users of new messages. ...

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