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Bypassing HTML formatting

I currently am sending an HTML through the SDK, in my payload, to be rendered in an email in Novu through the tripple braces as such: {{{html}}} when I preview my HTML the formatting is ok, it's mostly text. When I receive my E-mail the formatting is off, some text is purple and the font size changes halfway through. Is there any way I can make sure nothing overrides the style of my HTML? Or some guideline I might be missing when creating my HTML?

Can't get the webhook URL from Sendgrid provider in cloud

Isn't the Sendgrid modal supposed to show a webhook url when running in the cloud? I want to trigger another notification if an email is not open after 1 day. I have defined a Sendgrid provider. The modal is supposed to provide a webhook URL that I can paste to Sendgrid , but none is visible. I have tested by triggering the workflow, got the email by Sendgrid, checked in Sendgrid that it marked the email as opened. It's all good to this point. But in Novu, no "open" event appears in the activity feed and the "unread" condition is not respected by the next step....

How to completely remove a provider

I have created a firebase provider. Now I have added device tokens to a subscriber with this provider id. Now I have deleted the firebase provider from integration store. I have now added a new firebase provider and updated the workflow too .Now when i try to trigger notification I get this error " subscriber does not have active integration". When i checked the subscriber details . I saw the old provider id still exists under the subscriber JSON. Is this a bug ?...

Novu Websocket fails (Websocket error)

I have novu setup (self hosted) with a nginx reverse proxy. While the Web Dashboard, the api, etc.. seem to work as they should, somehow the React Notifications center does not work because of this websocket error, which i cannot resolve: WebSocket connection to 'wss://notifications.example.com/socket.io/?EIO=4&transport=websocket' failed: (domain replaced with example.com)...

iframe subscriber property

@Paweł T. @Pawan Jain should I create a separate useState subscriber and then send this subscriber as a prop?
No description

Does the create subscribers endpoint update existing ones?

If the subscriber already exists, its data will get updated?

OneSignal issues

Hi, I have recently attempted to integrate OneSignal with Novu, and I am not sure the documentation answered some questions well enough or I probably didn't understand it well enough. I went as far as adding the credentials from onesignal in and that bit is fine, I added the sdk to my frontend application and have setup novu to set the device token. now this is where it gets confusing....
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The digest block got an "undefined" when using a scheduled digest

when i select a schedule digest (any. day, minute, month), the digest block in the workflow stay with a "Every undefinedth month..." even if i didn't select monthly digest when i open the digest it stays right, when i close, it goes back to "undefinedth month"...
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Headless api issue in angular

Hi, I have implemented novu headless in our angular app. So we use methods like fetchNotifcation() , markNotifications() , listenNotificationRecevie() and delete notification(). So during these events such as markAs() the events like fetchNotifcation() is automatically triggered. but when I trigger deleteNotification() or listenNotificationRecevie() the registered event for fetchNotifcation() is getting removed instead being called again . This breaks the usage and causing issues. Why are they getting removed instead of refetching ?...

new relic app name

I have deployed novu to azure kubernetes cluster but the api pod is stuck in a restart loop and the issue is its asking me to set the NEW_RELIC_APP_NAME but I don't know what this is or where to set it.

Create an account via Api

Holla, I'm using the self hosted option, everything works fine I'm trying to create the flows without interacting with the interface, but first of All I need the api key, is there a way to create a user via the provided Api? is there a way to bypass the ineractive part with the novu web app ?...

Create 2 push notification providers in the same workflow using UI.

Hi everyone, I'm working on a PWA, I have a workflow with 1 push notification step using FCM for Android devices. However, I would like to add another push notification step and use APNS for iOS devices. Is that possible?...

Unable to connect to Mongodb

I have installed novu on kubernetes cluster via helm. I even made my mongodb cluster n/w access global. It is still unable to connect
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401 error on self deployed

Hey i got an issue here, I self deployed my novu over and tried putting my new API key but its giving the response 401 when i tried to create a new subscriber...

Send mail with attachment error 500

Like the title, can anyone help me

How to have a "multiline" title in a push notification?

I have a workflow that triggers an email and some push notifications. I want to make the push notifications behave like the email notifications attached. Still, I could only make it have a one-line title (see the other screenshot), that's truncated with ellipsis or a two-line title that doesn't show the second line unless you press and hold the notification. The question is: is it possible to show a two-line title push notification as the Gmail notification?...
No description

Is it possible to use groupBy with step.events?

Pretty much title. I have a workflow with a digest running, and I followed the docs for the count excluding individuals: ```...

Merge all digests from different workflows

I have setup a workflow for each type of notification that I have. ex: - UserCreation Notification - UserNameUpdation Notification ...