Glac.
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yeah hopefully there aren't any repeats, yet again thank you to you and the entire team for still solving this issue even with all of the setbacks i'd expect were experienced
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yeah exactly my thoughts and reason i didnt, i didnt want to lead to it taking even more time because of something i'd done
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
and yeah hopefully itll be the fix for anyone who had an issue just like mine, i put the response onto the community support thread so hopefully people may see that there too
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yeah i wonder too, i mean if they did im glad i didnt just try add them back when getting impatient for a response
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
resolved now, got informed to re-add my zones to my account and they recaptured the prior settings properly
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
only like 4 separate domains, only 2 were really in use though so not the biggest hassle I hope. And none were using Cloudflare as the registrar just have them pointing to Cloudflare nameservers
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yeah you aint wrong LOL, common sense for me has started to go out the window already tonight, one of those days yk
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
Ticket created, Ticket ID: 3327856
https://support.cloudflare.com/hc/en-us/requests/3327856
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
it goes to ask if it is domain affected, which this of course is however, the only way to add them is to select ones from your account (which my account technically doesn't have any so they don't show up) Would selecting no cause an issue with them finding it?
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
ah yeah it probably was login help not account support, my apologies, ill go through and fill this out now
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
uh i think i went through and submitted a ticked for it yesterday with my account that was having the issues email put in but from my second account
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
copy paste from my last ticket okay?
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
I appreciate all the help and yeah hopefully it'll be resolved sooner than later for all of us who have the issues
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
That's great, and yeah would it be better to not make any further comments in this community post thread unless requested? I was also assured on the reddit that Tim would check internally about the issue
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
i also let CloudFlare_Tim on thar r/CloudFlare discord know about the post on the community since he mentioend letting him know if it hadnt resolved too. Hope this is fine
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
https://community.cloudflare.com/t/account-restored-yet-all-domains-missing/680773?u=rhysmhopkins hopefully this is enough description on the post to allow it to be useful for this
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yeah its a bit wild, I mean I understand their wanting to try and stop whatever was occurring but it doesn't seem like this was the correct method, almost like they jumped the gun a little with it..
Anyway I'm making the post now
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
yet again I appreciate all of your help, ill setup a new post now on the community. which section do I put it under?
And yeah I appreciate the fact that its a really complicated system for them to try and restore, my only question is how it occurred in the first place especially since I noticed a lot of other services went out not long after too.
And in a perfect world yeah it wouldn't have happened at all but we all know we don't live in one LOL
64 replies
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
would you like me to make a post on the cloudflare community section under general on my account that has the issue? or would a post like that be enough for escalation? im assuming it probably has to be internal to escalate
64 replies