Glac.
CDCloudflare Developers
•Created by Glac. on 7/2/2024 in #general-help
Locked out of cloudflare account, password resets are not sending an email and all websites are down
I reset my password a few days ago, made sure to write it down and I have saved it in my password manager, however last night one of my subdomains went down and was not working.
I put this off to potentially my own internet since it was being iffy however, when trying to access another service on another one of my domains it is also down.
After this I tried to access my Cloudflare account and it wont let me log in to the account with the password I am sure is correct and email that is correct. The error code I get is 1022 the password and email do not match.
Along with this when trying to reset my password (I know the email I am attempting this one is correct) it never sends me an email. To ensure it wasn't on my end I attempted a password reset for my other Cloudflare account and that received an email almost instantly.
Since I do not have access to the Cloudflare account that has the issue how can I receive any support on it?
I also just saw the status post about account login issues however this seemingly started last night around 9pm UTC hence me asking now.
I need to try and figure this out asap to get services back online, however do not know the next steps to try and take
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