Chirag parmar Comments - Answer Overflow

Another question if we make any changes for development workflow and that workflow we prompt to production so if make changes in development it will automatically set to production so we have to move manually by click any button

20 replies

NNovu

•Created by Chirag parmar on 1/20/2025 in #💬│support

I want to move development to production

Thank you You mean, we have to get all subscribers from developments and created to productions or is there any way to export json data and import ?

20 replies

NNovu

•Created by Chirag parmar on 1/20/2025 in #💬│support

I want to move development to production

Thank you, But may i know my development, subscribes will atomatically moved to dashboard. I have to update in API key corect ? Or Do i need to do another steps for migrations ?

20 replies

NNovu

•Created by Chirag parmar on 1/20/2025 in #💬│support

I want to move development to production

Yes, we used old UI

20 replies

NNovu

•Created by Chirag parmar on 1/20/2025 in #💬│support

I want to move development to production

On this page mentioned this "When moving changes from the development environment to the production environment, you can “Sync” those changes from the Dashboard interface or using the Sync API for your framework based workflow using CI/CD." But not able to find any option in dashboard. so how to open this menu ?

20 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

if we update global then automatic all workflow will be disabled or enabled but still send email

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

Yes, but i have updated global preference like this await this.novu.subscribers.updateGlobalPreference(subscriberId, { enabled: enabled, preferences: [{ type: ChannelTypeEnum.IN_APP, enabled: enabled }, { type: ChannelTypeEnum.EMAIL, enabled: enabled }, { type: ChannelTypeEnum.SMS, enabled: enabled }, { type: ChannelTypeEnum.CHAT, enabled: enabled }, { type: ChannelTypeEnum.PUSH, enabled: enabled }] });

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

@Pawan Jain I have disbaled global notification for this subscriber "subscriberId": "e7f8ea9a-b0d7-40f7-a668-d079eeabf6d2", After disabling, I tried to send an email with the traction ID "d71be307-a095-435b-85e3-bec7bf94a702." The email didn't send, but it still appears to have been sent. Why is this happening?

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

@Pawan Jain Waiting for your reply

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

@Tomer Barnea Actually, when i disabled global config we want disabled sending email for selected subscriber , except some impportant email like reset password etc.

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

17 replies

NNovu

•Created by Chirag parmar on 10/11/2024 in #💬│support

When we disabled global notification using updateGlobalPreference,

Also I disabled like below code await this.novu.subscribers.updateGlobalPreference(subscriberId, { enabled: enabled, preferences: [{ type: ChannelTypeEnum.IN_APP, enabled: enabled }, { type: ChannelTypeEnum.EMAIL, enabled: enabled }, { type: ChannelTypeEnum.SMS, enabled: enabled }, { type: ChannelTypeEnum.CHAT, enabled: enabled }, { type: ChannelTypeEnum.PUSH, enabled: enabled }] }); But still got the email eveen i disabled global preference so why is happen ?

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