Novu•2mo ago

In-app notification

In some workflow send and some workflow only display step created like the mentioned screenshot, so what is the issue how to debug that issue ?

Solution:

I used this notification in rontend react https://web.novu.co/integrations/66438cbc197e97811b78d554 It doesn’t always show the learner that there is a new notification. Only on refresh....

41 Replies

@Support Any update on this ?

@Chirag parmar Is this workflow a V2 workflow or you created this workflow using UI (drag and drop)

Not sure our owner created the workflow So we have to update the workflow or need to do any settings for that ?

all your in-app notifications are stuck like this or this is happening with this particular workflow?

No, in some workflow sending and some workflow not sending

Loom

Can you please share the transactionId for these triggers from activity feed where in-app is stuck at step created?

Sure this is trasaction id : 9945c702-1169-4c04-a5f2-a4191b605c20 always not sending in app notification for this workflow

@Chirag parmar Are you using webhook condition on this in-app step? I see that webhook url is not sending response or unreachable

@Pawan Jain Not sure, in which place we have to set the webhook URL We have to set URL here ?

@Pawan Jain Thank you I will review it and let you know if any question

@Chirag parmar Checking on this if you get chance to look into this? Can I help?