Professor (009)
PPrisma
•Created by Professor (009) on 4/21/2025 in #help-and-questions
Hi Prisma Team đź‘‹We're currently using a Prisma Accelerate database and ran into a critical issue.
Due to a misconfigured migration script, we accidentally deleted production data while trying to migrate to a new DB instance.
Would it be possible to recover a backup from April 20, 2024 (or any time before April 21)?
This is really important as the data loss has impacted our client.
Here’s the database connection string (for reference and identification I can share full API key too):
prisma+postgres://accelerate.prisma-data.net/?api_key=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcGlfa2V5Ijo**99CJw**
We understand backups may not be guaranteed on early-access plans, but would truly appreciate it if there’s any possibility of snapshot restoration from April 20.
Thank you so much in advance 🙏
4 replies