! Gauti
NNovu
•Created by ! Gauti on 2/15/2025 in #💬│support
multiple integrations for the same channel
Hi, I have a query regarding multiple integrations for the same channel.
Currently, we have one whatsapp integration and every workflow consisting chat as a channel used to use the same whatsapp integration. Now, we added one more whatsapp integration, but how to configure a workflow to use the newly created whatsapp integration. In novu docs I found something similar for multiple integration for email (https://docs.novu.co/integrations/providers/email/overview#using-different-email-integration) but it didn't work for chat.
Is this feature there for chat channel as well or not ? Is my approach even right ? If not, what should be the right way to send whatsapp messages via different integrations ?
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