jk
VVALORANT
•Created by TitoW on 3/29/2024 in #community-help
Account got hacked and banned
I have a somewhat similar situation, I have tons of skins and lost my account over a year and a half ago. I changed the email on my account and I don’t know it. I put in a ticket and I think that’s all you can do. I’ve been waiting a few days now and no response but I keep checking email to see if there is an update. You will likely have the issue that you have to be signed out to make the account recovery ticket. It should send an email confirmation to the original creation email assuming you can access it.
51 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
@Venture I just sent the email, First I got an email from riot saying to submit a ticket, but a moment later I got a confirmation email like I sent in a ticket but I had only sent in the email. hopefully I will get a response
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
ok I just sent an email to riot support - support at riotgames.com - also I responded to the confirmation email earlier today asking for an update. Looking forward to a response soon!
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
@Venture
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
but i cant make the ticket when I am logged in that is the issue, also how can i talk to riot support over email.
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
becuase it sends the ticket to this email becuase in the form it asks the original creation email and I told them I have access
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
even though this is the account that the ticket creation confirmation was sent to
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
this is what happens, i get an email confirmation but when signed into this account it says there are no active tickets
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
but to make the ticket to get account back it requires you to be signed out
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
I did but the issue is i cant access the ticket becuase I created the ticket without an email as it asked, but too see the ticket status I need to sign in
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
@jidat also I dont know the current associated email only the original creation one
25 replies
VVALORANT
•Created by jk on 3/26/2024 in #community-help
Help with getting account back
@jidat I dont think I can because I dont know my username, only riot id
25 replies