Boum
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Hi @Pawan Jain - thank you for the very quick turnaround! It was very helpful to chat about it. Looking forward to seeing this fix go live 🚀
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Hi @Engineering @Support - I'm still encountering some challenges with the override logic and I'm quite sure that it's not related to FireText. I'd be really keen to share my findings and would appreciate the opportunity for a brief call to discuss this further. Would it be possible to arrange this? It's important for us to understand if there's a solution on the horizon, as this will help us decide our next steps. Thanks a lot for your assistance!
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Hi @Support - just wondered if you guys had a look at it by any chance? Thanks.
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Thanks for looking into it @Pawan Jain, would be cool to get to the bottom of it and have a fix for it soon 🙏
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
No it's not showing, instead the sender ID set in the FireText integration is used (see screenshot above). If the sender Id in the override would be invalid or filtered out, I would expect the SMS to never be received? It's still being sent but with the default
From value in the FireText integration48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
@Pawan Jain Ok so I tried again all three fields:
-
to works ✅
- content works ✅
- from not working ❌48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
@Pawan Jain No worries. I just tried the
to override and it's actually working. Only the from override does not work so far. I'll try content.48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Thanks all for the replies. @unicodeveloper Are you able to confirm if the overrides object is supposed to work for FireText and if not, when would this be available please?
@Raikas I can't find this page you are referring to so I might be missed something. Could you please send me a link to this for FireText?
Cheers,
Boum
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Hence when I said earlier it's unclear what version of Novu is currently live
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
@Pawan Jain No, unfortunately it's not. I've tried the overrides object as seen in the screenshot of the PR which has the fix: https://github.com/novuhq/novu/pull/4168
The Sender ID being used is still the default one set in the FireText integration. I'd like to be able to override it to send SMS messages on behalf of different customers.
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
The fix was in
apps/worker/src/app/workflow/usecases/send-message/send-message-sms.usecase.ts but there's no change on that file in version 0.20.0.
Unless this was supposed to be released in the next version (i.e. 0.21.0)?48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Actually these changes weren't included as part of https://github.com/novuhq/novu/pull/4478/files as suggested from what I am seeing
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
See my very first message on here for context.
48 replies
NNovu
•Created by Boum on 10/9/2023 in #💬│support
Unable to override "from" field for FireText provider
Hi @Support - it seems that this fix was included as part of v0.20.0. However, it's still not working for me using the FireText provider. So my questions are:
- Is overriding the "from" sender id of FireText supposed to work?
- How can I ascertain what version of Novu is actually live? It's unclear if it's version 0.19.0 or 0.20.0
Thanks.
48 replies