Samuel.Cheah
NNovu
•Created by Samuel.Cheah on 9/10/2023 in #💬│support
Delete production workflow
Hi @Pawan Jain The workflow was created 4 months ago in May. I have sent a support ticket to
[email protected]. Thank you!3 replies
NNovu
•Created by Samuel.Cheah on 4/24/2023 in #💬│support
Digest E-mail missing event
@Pawan Jain Have you had a chance to have a look at this issue?
11 replies
NNovu
•Created by Samuel.Cheah on 4/24/2023 in #💬│support
Digest E-mail missing event
I have attached the cURL from the active feed for your reference.
11 replies
NNovu
•Created by Samuel.Cheah on 4/24/2023 in #💬│support
Digest E-mail missing event
@Pawan Jain Unfortunately the activity feed only shows (4)'s remaining execution has been merged with an active Digest, which is (3) and nothing else even in the details.
More information on this, I found that this only happens when there are more than one active digest. The E-mail from the second active digest and beyond will only display the item from their first event, while the first active digest displays items from all of its events.
However, if I wait for the first active digest to complete and trigger the second digest, both will show all items of their events.
11 replies
NNovu
•Created by Samuel.Cheah on 4/24/2023 in #💬│support
Digest E-mail missing event
Hi @Pawan Jain,
Yup, but the Chat step could be ignored (which I have removed after the screenshot). The current workflow is: Digest -> E-mail. However, with the current workflow, the issue persist, the second workflow and beyond is always missing the message as below:
1. An event triggered with subscriber 1A and digest key ABC, payload is Test 1. API returned 201.
2. After 5 seconds, an event triggered with subscriber 1A and digest key ABC, payload is Test 2. API returned 201.
3. After 5 seconds, an event triggered with subscriber 2B and digest key DEF, payload is Test 3. API returned 201.
4. After 5 seconds, an event triggered with subscriber 2B and digest key DEF, payload is Test 4. API returned 201.
5. After 30 seconds, a digest E-mail received for subscriber 1A and digest key ABC with payload Test 1 and Test 2.
6. After 30 seconds, a digest E-mail received for subscriber 2B and digest key DEF with payload Test 3 only, and Test 4 is missing.
11 replies