desduggan
desduggan
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Understood - thanks for your help. Sorry for my bad manners -- I was channeling all my frustrated customers and bad energy your way. I definitely could have acted better and I understand now that I need to upgrade to have the SLA.
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Fair point. 🙏
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
My last point on this -- Railway's developer community reps should not make their paying customers feel like idiots for using the product. "You have a problem? You're obviously doing it wrong. No, no, anddd.. no." This thread is silly from a customer experience standpoint.
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Okay well that wasn't clear to me, obviously
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Why does ARR have anything to do with pro vs hobby?
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
This is the least friendly developer community I've been a part of. Appreciate your guys' factual statements, but some customer empathy would be nice. As for whether I am on the hobby plan or pro plan, I feel I fit perfectly into this definition:
Hobby: For indie hackers and developers to build and deploy personal projects
I am a indie, solo developer entrepreneur running a couple of tiny website with low traffic. I do try to make money with my projects -- does that mean I should be on the pro plan? Idk.
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Okay but my other hobby app is currently 100% down and database locked (withphoton.com)
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Okay crisis averted for project 1. @rayofbytes can you do the same thing for https://railway.app/project/f45b9868-95a7-420d-8716-de5ff48986c5
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Thanks @rayofbytes
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
All I need is someone at Railway to turn my database back on
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
I'm a one person business running a simple compliance software app that went from $0 to $100k revenue quickly.
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
Not helpful.
41 replies
RRailway
Created by desduggan on 7/10/2023 in #✋|help
Please turn my database back on
41 replies