Printer stopping mid-print

So, my printer just started stopping mid print for no apparent reason, and always stops at the same spot. At first I thought it was something to do with the sd card but I bought a new one and nothing changed. There is no errors, no warnings, and the print acts like it still going on but no flow or speed obviously (see image). The printer was working the day before, no changes in slicer settings or anything. Any suggestions?
No description
59 Replies
TheTik
TheTik2mo ago
"printer just stops" "print acts like it is still going" Not sure i understand, do you meant the webpage still shows progress, but the physical printer isn't moving at all?
~ bitbash
~ bitbashOP2mo ago
Exactly. Sorry for the misunderstanding And I can’t actually click pause nor cancel, only emergency stop works in that case.
~ bitbash
~ bitbashOP2mo ago
Attached klippy.log, moonraker.log and the actual gcode
TheTik
TheTik2mo ago
if the webpage is still up and progressing, then the raspi is still powered and communicating with the octopus. hm Instead of individual files can you just drop your debug.zip in here?
~ bitbash
~ bitbashOP2mo ago
Oh, sure thing.
~ bitbash
~ bitbashOP2mo ago
~ bitbash
~ bitbashOP2mo ago
here you go
TheTik
TheTik2mo ago
Great. That has all the logs and cfg files, way easier 🙂 wait, that debug.zip is missing everything What is your ratos version?
~ bitbash
~ bitbashOP2mo ago
v2.1.0-RC3-26-g33980992
TheTik
TheTik2mo ago
Where did that debug.zip come from?
~ bitbash
~ bitbashOP2mo ago
nvm my bad how do i get that from lmao
TheTik
TheTik2mo ago
click 'Configurator' on left side, then you'll see a download button for "Debug Zip" on the left
~ bitbash
~ bitbashOP2mo ago
ok now that makes sense lmao, sorry
TheTik
TheTik2mo ago
no worries So weird. Got a pic of where the printer stopped? And have you tried slicing a different object and see if it halts?
~ bitbash
~ bitbashOP2mo ago
Yup It does halt
TheTik
TheTik2mo ago
same layer height?
~ bitbash
~ bitbashOP2mo ago
No description
~ bitbash
~ bitbashOP2mo ago
it stops right here yes T0 is white T1 is black
TheTik
TheTik2mo ago
ah, I don't know much about the IDEX ecosystem, that reads like something is going weird with the toolhead change macro I gotta take a cat to the vet for a checkup, but I'll think about it while I'm out. Think REAL hard about any changes like update to the slicer software, filament settings, anything
~ bitbash
~ bitbashOP2mo ago
I did updated the slicer. Rolled back to original but still the same
TheTik
TheTik2mo ago
When you say "print acts like it is still going", does it act like more filament is going down, like more layers are counting up? Cause this really seems like it is stopping the print waiting for you to do something
~ bitbash
~ bitbashOP2mo ago
No. It literally stops but the estimate time keeps increasing (check image for reference)
~ bitbash
~ bitbashOP2mo ago
No description
~ bitbash
~ bitbashOP2mo ago
At this point the printer stopped at the specific point The estimate time kept increasing but no flow nor speed
TheTik
TheTik2mo ago
estimate time keeps increasing, like its going to take longer and longer? that makes sense as it isn't making progress and it knows it
~ bitbash
~ bitbashOP2mo ago
Yup!
TheTik
TheTik2mo ago
Triple check your printhead change macros, I'd guarantee the issue is there. I haven't messed with IDEX or filament changes before so can't offer any specific advice.
~ bitbash
~ bitbashOP2mo ago
No, the thing is it gives the print as completed. I have added a message to end print gcode to debug it, and it actually deliveres that message
TheTik
TheTik2mo ago
wow, thats seems extra weird then
~ bitbash
~ bitbashOP2mo ago
100% lol
TheTik
TheTik2mo ago
Gonna have to have someone else chime in, maybe @blacksmithforlife 🇺🇸 has some ideas
blacksmithforlife
might be a bug in the idex post processor. Otherwise it sounds similar to when a slicer puts a pause in the code and the person isn't aware
~ bitbash
~ bitbashOP2mo ago
It started happening out of nowhere, that’s why I’m finding it really strange Ok so I think I got something @blacksmithforlife 🇺🇸 @TheTik Moves exceeds maximum extrusion (4.527mm^2 vs 0.640) See the ‘max_extrude_cross_section’ config for details I enabled debug on console just dont know its happening or how to fix it
TheTik
TheTik2mo ago
does it happen if you try a print that only uses one printhead?
~ bitbash
~ bitbashOP2mo ago
Same model single toolhead works perfectly fine Just tested
TheTik
TheTik2mo ago
So it is something with your change macro. I don't know enough to help with that specifically
~ bitbash
~ bitbashOP2mo ago
Yup! Anyways The max_extrude_cross_section didn’t showed up anymore but i still stops mid-print with Idex I don’t know what else to try tbh @miklschmidt @Helge Keck sorry for the ping guys. Mind to give me an hand here or what to look for? Thanks a lot for the help @TheTik
TheTik
TheTik2mo ago
sorry I couldn't help more, will monitor any answers so I can help the next guy
Helge Keck
Helge Keck2mo ago
try to disable exclude objects
~ bitbash
~ bitbashOP5w ago
Tried it, didn't worked either Thought it could be sd card but i bought a new one, cloned the old one to the new and issue remained Update: single color: if I print only with T0 it works. If I print only with T1 it works. Doesn’t work with multicolor/idex idk if it's something with toolchange or not, can't understand
miklschmidt
miklschmidt5w ago
I see you're using spoolman, any chance your spoolman instance is down? I'd definitely start by disabling EXLCUDE_OBJECT (in your slicer), fix your skew profile loading (currently you load it manually in your start print, don't do that, set the profile in RatOS using variable_skew_profile on gcode_macro RatOS), and remove the spoolman commands from you custom gcode. The fact that it's pausing at the toolshift makes it smell like a spoolman issue.
~ bitbash
~ bitbashOP5w ago
Sorry @miklschmidt I was installing the titanium tube and tuning everything. I’ve done everything you told me to, and unfortunately didn’t worked. That made sense to me theoretically, but didn’t worked unfortunately But appreciate your time
~ bitbash
~ bitbashOP5w ago
I'll leave this here if someone wants to take a look
~ bitbash
~ bitbashOP5w ago
just generated that one again right now
miklschmidt
miklschmidt4w ago
Please try PrusaSlicer, you're running a beta version of Orca 2.3 There's a ton of invalid crap in your gcode, you have timelapse enabled in your slicer, but not configured so you're getting constant macro errors, you also have neopixels that fail to update all the time. you're also triggering _ON_TOOLHEAD_FILAMENT_SENSOR_CLOG on both toolheads
~ bitbash
~ bitbashOP4w ago
I was using 2.3.0 beta and was working perfectly fine, this happened out of nowhere, with no apparent reason. I've removed all gcode crap, timelapse etc, neopixel and sensor clog, still doesn't work. This has to be an sd card issue I cloned the old one to the new one. Should I have had formated it in a specific format or..? And don’t you think it’s strange only happening on tool changes? Running single completes the print @miklschmidt @miklschmidt sorry for the ping again. works with prusa slicer. but it was working with orca before, i've only used orca since i have this printer. maybe you can guide me trough what should i look for here? sorry again for the ping
miklschmidt
miklschmidt4w ago
If it was an "sd card issue", you would've just copied the corrupted file system to the new card.
sorry for the ping again. works with prusa slicer.
Yeah thought so, it's definitely related to slicer configuration on tool changes. I don't know, you have a lot of custom stuff. Disable all of it, then add in one at a time until it breaks again?
Helge Keck
Helge Keck4w ago
slicer config is wrong you have a M600 and the actual toolchange
Helge Keck
Helge Keck4w ago
No description
Helge Keck
Helge Keck4w ago
M600 pauses the print
~ bitbash
~ bitbashOP4w ago
Exactly what I thought while doing it ahaha :kekw: Well now that’s interesting! Ahhhh
Helge Keck
Helge Keck4w ago
os.ratrig.com -> slicer config
~ bitbash
~ bitbashOP4w ago
:sadpepe: I have exactly all the settings shown there Don’t really know where does the M600 gets called I mean, what setting calls M600
Helge Keck
Helge Keck4w ago
please share a 3mf
~ bitbash
~ bitbashOP4w ago
Here @Helge Keck update: I can now print with two toolheads on orca 2.3.0 beta 2 It seems like it was a bug or something leaving my gcode "cached" Saving the machine profile with a different name as well as filaments did the trick.

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