Quest 3 issues with beta

Starting in Quest standalone, the app intro sound completes but the logo only loads so far and flashes. Does not open.
89 Replies
mikesky
mikesky15mo ago
@andybak did you try openbrush during your brief go?
andybak
andybak15mo ago
yeah not the beta though. let me try that Yep. No issues with either the beta or 2.3 for me on Quest 3
Zandy
ZandyOP15mo ago
Let me delete the app and reload. Gets stuck 3/4 on the load.
No description
Zandy
ZandyOP15mo ago
Still does not work. uninstalled on Q3, restarted, reloaded and still gets stuck. Maybe it was the Q3update?
andybak
andybak15mo ago
What's Q3?
Zandy
ZandyOP15mo ago
Quest 3
andybak
andybak15mo ago
"uninstalled Q3" - I don't understand what you mean?
Zandy
ZandyOP15mo ago
I uninstalled open brush, restarted Q3, reinstalled OB
mikesky
mikesky15mo ago
day 1 firmware patch?
Zandy
ZandyOP15mo ago
must be...I had to update as soon as I turned it on. Its fine for Airlink....just not standalone
Zandy
ZandyOP15mo ago
Just opened OB on airlink, closed it, went back to standalone and it opened, however now I get this and it makes me want to put on some Pink Floyd😁
No description
松田 浩二
松田 浩二15mo ago
I am facing the same problem on Quest3. 1) The title logo flashes on startup and the app does not start. 2) After repeating the start several times, it sometimes succeeds. However, when I load the work, I get a bug in the left controller display.
mikesky
mikesky15mo ago
Thanks both, that’s a really odd one…
andybak
andybak15mo ago
I've never had an issue opening Open Brush so far. I have occasionally had glitches but mainly when doing crazy things with multimirror. I'll play some more today. @松田 浩二 are you on the beta or standard release?
松田 浩二
松田 浩二15mo ago
The first one I tried was probably Beta. Then I uninstalled it once and downloaded it again from APPLab. I think this is the official release number. (Is there any way to verify the version?) The problem has not been resolved. For your information, TilrBrush works fine with Quest3.
andybak
andybak15mo ago
Just played around some more. Still no issues opening it (and I've done it multiple times) However - it does seem to behave badly when performance is pushed. Loading heavy scenes or using multimirror to generate a lot of strokes causes it to lock up the sketch is visible but it's locked to your head and the controls stop responding. I don't recall this ever happening on Quest 2. A few of the included showcase scenes do it - so it's not just totally crazy overloading that does it. I'm going to check the complexity meter to see if it clearly correlates with that measure of complexity
Zandy
ZandyOP15mo ago
This occurred on just loading the app, not loading. A Sketch. It’s a strange bug and was acting like a performance issue with stuttering on load and in game when it loaded after performing the steps above with the reinstall.
松田 浩二
松田 浩二15mo ago
I have been thinking for some time that since OpenBrush has many versions, it would be useful to display the version number when the logo is displayed at startup.
Kevo
Kevo15mo ago
In trying to capture mixed reality yesterday with Quest 3, I came across this strange bug where the hull brush turned into this mesh. I also saw a very strange UI issue where a teal plane shoots off into the sky. I'm going to reinstall to see if this replicates.
No description
No description
松田 浩二
松田 浩二15mo ago
I would like to try the beta-version replacement, but I forgot how to install the beta version. SideQuest?
mikesky
mikesky15mo ago
for reference, the version number is listed at the bottom of the settings panel!
mikesky
mikesky15mo ago
You can do it from the store page via the Oculus app on your phone (they don't allow it in the in-headset store) https://docs.openbrush.app/alternate-and-experimental-builds/open-brush-beta-docs#_lnka1z4mzei7-2
松田 浩二
松田 浩二15mo ago
Thank You. I want to install the standalone version, but this link is not about the PC version? I opened the OpenBrush page in the OCULS app store on my smart phone, but I can't find the menu to select a version.
mikesky
mikesky15mo ago
there's a small section about quest (we do need to rearrange it!) tap the version number then this screen will appear
No description
松田 浩二
松田 浩二15mo ago
On which screen is the version note?
No description
No description
No description
No description
No description
No description
mikesky
mikesky15mo ago
oh it seems they changed layout, tap this section and it will expand to show more info
No description
松田 浩二
松田 浩二15mo ago
I understand. Thank you very much. I am still at work, so I will try each of the three versions when I get home.
andybak
andybak15mo ago
Update from me: I had one incident of getting stuck at the loading screen but quit/relaunch fixed it The issue I had with heavy scenes seems to have gone away but I am seeing weird mesh glitches for some brushes. All a bit random. Different issues for different people at different times... 🤔 I am hoping it's all OS level bugs and we can just wait for Meta to fix them!
松田 浩二
松田 浩二15mo ago
#################################################### That trouble, apparently, turns out to be caused by the beta2.5.32 version. Ver 2.3.0 and Ver 1.0.0 worked fine.😆 ✨ ✨ #####################################################
andybak
andybak15mo ago
OK. So that's the current beta that is causing problems - but the official main release is fine for you. @Zandy - is that the same for you?
Zandy
ZandyOP15mo ago
I tried the official release. I activated the beta for experimental brushes for that one. Yes, still having issues.
andybak
andybak15mo ago
sorry - just to be clear. do you: 1. Have problems with both beta and normal main release? 2. Only have problems with beta?
Zandy
ZandyOP15mo ago
I did not try the reg release since I always have the experimental brushes activated. So yes technically beta Sorry for any confusion
andybak
andybak15mo ago
Experimental mode was merged into a single release in v2.0: https://docs.openbrush.app/release-history/2.0 Since then we've had v2.2: https://docs.openbrush.app/release-history/v2.2-settings-and-sketches
Zandy
ZandyOP15mo ago
I'll get the exact build. I'm using whatever is in the oculus store
andybak
andybak15mo ago
it's specifically whether you've chosen the beta or not
andybak
andybak15mo ago
No description
andybak
andybak15mo ago
"LIVE" is the main release. Previous is really really old 🙂 and Beta is.... the beta! (need to tighten up that wording - or i need to stop calling it "main" instead of "Live" 😛 )
Zandy
ZandyOP15mo ago
No description
andybak
andybak15mo ago
that's not the quest version
Zandy
ZandyOP15mo ago
Yeah it gets confusing with all of the different builds and progressions TBH hang on
Zandy
ZandyOP15mo ago
2.3.0
andybak
andybak15mo ago
ok. so you're on the main release. And is it still freezing on the loading screen? Or are you having glitches with meshes?
Zandy
ZandyOP15mo ago
Still freezing. Only when I uninstall/reinstall it will sometimes work. Tried again today and get the stuttering issue on the logo start up and won’t go past that The mesh issue is the same as Kevo…. The picture is at the top of the thread Mine was not mesh just the UI Pink Floyd glitch
andybak
andybak15mo ago
ok. the freezing is weird. i only had it once and can't reproduce it ah - one idea. can you open up on the quest and read the version from the panel on the back of your brush controller? there's a chance you are on the beta even if the web page claims you're not
Zandy
ZandyOP15mo ago
I cant get to that point because it freezes. I will try the uninstall/reinstall 2.3.52 Just uninstalled and reinstalled Started but the Pink Floyd UI bug remains
andybak
andybak15mo ago
right! so you are on the beta current theory - the main release is fine. the beta is buggy. i wonder why the web site is telling you're that you're on 2.3.0?
Zandy
ZandyOP15mo ago
yes website said 2.3.0
andybak
andybak15mo ago
But - I'm also on 2.3.52 and it's mostly working for me. i had some glitches yesterday but i can't reproduce them now 😵‍💫
Zandy
ZandyOP15mo ago
Its a weird bug but a big one cant even use it
andybak
andybak15mo ago
yeah. i wish we had more reports from users who don't have a problem is it "working for 90% of people?" or is it "broken for 90% of people"?
Zandy
ZandyOP15mo ago
maybe people use the link more?
andybak
andybak15mo ago
most people run on the device people who use Link are in the minority have you done the room setup where you add your furniture?
Zandy
ZandyOP15mo ago
I hardly use the quest version but really wanted to do some MR
andybak
andybak15mo ago
because - i have. and it's working. but yesterday i went into the garden and didn't add any furniture. and i had glitches it's a long shot but i'm trying to think of a pattern if you haven't added furniture - try adding it and see if anything improves. ok. i got a glitch! let me see if i can reproduce it consistently
Zandy
ZandyOP15mo ago
I think thats it.....space set up floyd is gone 😄
andybak
andybak15mo ago
it does seem related - but it's not 100% consistent. Going back to 2.3.0 seems solid so far but maybe it's random and these are all just coincidences! @mikesky - any low level sdk or graphics settings change between 2.30 and the current quest beta?
mikesky
mikesky15mo ago
Selection shader? that was in 2.3.41
andybak
andybak15mo ago
hmmmm. this is happening with simple drawing - but we changed something about the mesh in that although - that's hidden behind App.Config.GeometryShaderSuppported unless that's not being set appropriately
public bool GeometryShaderSuppported
{
get
{
#if OCULUS_SUPPORTED
SystemHeadset headset = Unity.XR.Oculus.Utils.GetSystemHeadsetType();
return headset != SystemHeadset.Oculus_Quest;
#endif
return true;
}
}
public bool GeometryShaderSuppported
{
get
{
#if OCULUS_SUPPORTED
SystemHeadset headset = Unity.XR.Oculus.Utils.GetSystemHeadsetType();
return headset != SystemHeadset.Oculus_Quest;
#endif
return true;
}
}
mikesky
mikesky15mo ago
Debug print the enum and see what it says?
andybak
andybak15mo ago
aye. first i want to paint some more. this "it works on 2.3.0" could be a red herring. it's just intermittent
mikesky
mikesky15mo ago
okay Should be 11 on the debug for quest 3
andybak
andybak15mo ago
anyone on the dev discord reporting issues?
mikesky
mikesky15mo ago
not that I can see Did you run the redacted build on quest 3?
andybak
andybak15mo ago
yeah. but not for long
mikesky
mikesky15mo ago
i'll have the up to date enums we use a fairly old sdk version in beta right now
andybak
andybak15mo ago
i had issues when we tested together earlier except it was a panel glitching and not a brush but was still a mesh corruption
mikesky
mikesky15mo ago
hrrmm
松田 浩二
松田 浩二15mo ago
On the OCULUS page of smart phone, select the version. A few minutes later, the version will not switch unless "update" it in the HMD's library page. I think the difference between the version display on the phone and the display in the OpenBrush app is because it hasn't been updated. (I am not very good at English, so can you communicate well?)
mikesky
mikesky15mo ago
If you go from Beta to LIVE you will need to uninstall and reinstall the app yourself, the OS doesn't allow downgrading of versions
松田 浩二
松田 浩二15mo ago
(1) Select the version in the OCULUS app on phone and execute "Launch". (2) Wait for a while in the HMD library. (3) When "Update" appears in the submenu in the upper right corner of the OpenBrush icon, update. (4) Launch OpenBrush. ....... I was able to change from Beta to LIVE with this.
Zandy
ZandyOP15mo ago
Trying to revert back to live and don’t see this option using the instructions above. Any guidance is appreciated, the beta on Q3 is too inconsistent to use it and still randomly get the opening screen that doesn’t load and the Floyd bug on the UI even after a fresh reinstall
andybak
andybak15mo ago
for me - if I go to https://www.meta.com/en-gb/experiences/3600360710032222/ on a computer and choose "2.3.0 (LIVE)" - then uninstalling and reinstalling OB on the headset gives me the correct version.
Zandy
ZandyOP15mo ago
Thanks so much Andy! Will try again
andybak
andybak15mo ago
Anyone got time to test this on the Quest 3? https://github.com/icosa-foundation/open-brush/releases/tag/2.3.49
GitHub
Release 2.3.49 · icosa-foundation/open-brush
🚀 Features Replace geometry intersection shader on Quest 1 (PR #475 by @andybak)
Zandy
ZandyOP15mo ago
Hey Andy, can try this am
andybak
andybak15mo ago
It's ok. I'm on it now. The problem I've got is how to reliably trigger the bug. I am trying to narrow down which versions are affected but today it's decided to work just fine 😠 @Zandy is it still reliably broken for you? ah ha. i took the headset off to type this and when i put it back on i had a mesh glitch i still don't know how to reliably trigger the glitches.
Zandy
ZandyOP15mo ago
I didn’t get a chance to try yesterday but can in about an hr. I’ll let you know Ok just tested. Its sporadic. Beta was working fine today, then uninstalled and installed the official "Live" version. That worked fine. Reinstalled the beta and got stuck on the flashing intro scene again.
andybak
andybak15mo ago
Flashing intro seems to always fix itself 2nd try for me I really need to figure out two things: 1. Does the official Live version ever have the mesh glitching? 2. Is there a 100% repeatable way to trigger the mesh glitching on the beta (or any version) Even 90% repeatable would be fine. At the moment it just randomly starts working fine for extended periods. Which would normally be great - but not if I'm trying to test!
Zandy
ZandyOP15mo ago
1. As far as I've tested Live is fine. 2. Not sure ATM for Beta Its very random If I come across anything else will def let you know
andybak
andybak15mo ago
Can anyone who is using the beta with Quest 3 try this version and report back? https://github.com/icosa-foundation/open-brush/actions/runs/6597902184
GitHub
Fix corruption with Quest screenshots · icosa-foundation/open-brush...
Open Brush is the open source, community led evolution of Tilt Brush! Forked from https://github.com/googlevr/tilt-brush - Fix corruption with Quest screenshots · icosa-foundation/open-brush@5b22357
andybak
andybak15mo ago
It was originally a fix for the camera snapshot issues but it seems to also improve general stability issues on the Quest 3 (at least from my brief tests)
andybak
andybak14mo ago
This build might also fix the snapshot issue properly and contains the Quest 3 fix above: https://github.com/icosa-foundation/open-brush/actions/runs/6669376192#artifacts
GitHub
Disable mobile bloom for camera snapshots · icosa-foundation/open-b...
Open Brush is the open source, community led evolution of Tilt Brush! Forked from https://github.com/googlevr/tilt-brush - Disable mobile bloom for camera snapshots · icosa-foundation/open-brush@47...
松田 浩二
松田 浩二14mo ago
I would like to try that. But I don't know how, from this link... 1) How do I download it? 2) how to install on Quest3?
andybak
andybak14mo ago
Have you used SideQuest to sideload an app before?
松田 浩二
松田 浩二14mo ago
Yes, SideQuest is already installed and has been used in the past. However, I have never used it for Quest3.
andybak
andybak14mo ago
Sidequest should work the same for Quest 3 as it does for Quest 1 or 2. The fix above is now in the current beta version. Usually you'd be able to install the beta from the Quest Store but we're stuck waiting on Meta to fix an issue so you need to sideload it for now. Probably the easiest place to grab it is Itch.io: https://openbrush.itch.io/openbrush ("Open Brush Beta Quest Version 2.3.91")
松田 浩二
松田 浩二14mo ago
Thank you very much. I will try it after work. I have successfully installed the latest beta version on Quest3 using SideQuest. Previously it would freeze at about 75% on startup, but the latest beta started successfully. I was baffled by the experimental brushes not showing up at first. However, selecting "Turn to Experimental Mode On" from the settings and restarting OpenBrush , those brushes showed up. There is a problem with the sketch loading menu. I am not sure if the cause is "due to Quest3" or "due to the beta version", but "Delete Sketch" and "Rename" are not working.
Want results from more Discord servers?
Add your server