phantom bill
I didn't use any railway services during september, but today received bill for some phantom activity, who can contact with me to solve the problem?
19 Replies
Project ID:
3c954579-3cca-445a-bdb2-2401fab7989b3c954579-3cca-445a-bdb2-2401fab7989b
just to make sure, did you received a 5$ bill?
The hobby plan has a flat 5$ subscription fee, whether you use services or not. Think of it like a Netflix subscription
13$
is there any deploys or services that were present during this time?
or volumes
Thread has been flagged to Railway team by @Adam.
I had 1 active deploy, but it wasn't in use, I stopped it at the beginning of September and cancelled subscription at that time too
no volumes ?
what is volume?
harddrive
here are some stats
even if I have to pay, how to cancel it now?
if you had an active deployment then you would have been charged for it, regardless if it was in use?
^
Did you cancel your subscription?
@puhtermineytor ^
The last reported metric for that project was on October 4th. I've confirmed there are no phantom deploys running. Your subscription is canceled and you were sent a final invoice for the September usage since the subscription finalizes at the end of the billing cycle
@puhtermineytor ^