can't connect to mcu

after a full reinstall/ flash of the pi and the btt octopus v1.1 i still get an "Klipper reports: ERROR mcu 'mcu': Unable to connect"
92 Replies
blacksmithforlife
did you verify that after flashing the octopus with the SD card it had changed the filename to firmware.cur?
lillian
lillianOP2y ago
no it is still dot bin ....what would interfere with this
blacksmithforlife
Too big of a SD card, not formatted correctly, not removing the jumper from the octopus board, faulty wiring. Just to name a few But before you can move on, you need to flash your octopus board
lillian
lillianOP2y ago
i have done everything i dont get it : no jumper on board except the 3 of the fan and the driver one everything is disconnected.... i tried like 5 time once i get it to be seen online and flashed by the online way didnt work. before the sdcard way didint work... cant produce a .cur i tired of this ...... i tried 2 card one 8go one 32go (i know its to big but the 8 didnt work already) they are both reformated to flat32 before puting the firware.bin on it .... the sd card in the pi seems good .... i dont know what to do anymore it is like 2 week i try to make this thing work is the btt octopus fried or some thing ???????? @Helge Keck hi sry to bother you but i read the post:"MCU error in mainsail - cant connect to mcu " and when i wrote the comand: lsusb like you told the writer of the post i got :"Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub" and its a different answer from the one he got any clues on what i am doing wrong
Helge Keck
Helge Keck2y ago
disconnect everything from the baord, keep only power connected then try to flash the octopus with the SD card
lillian
lillianOP2y ago
already did
Helge Keck
Helge Keck2y ago
and? did it worked? did it renamed the file?
lillian
lillianOP2y ago
cant flash did not returned a.cur
Helge Keck
Helge Keck2y ago
then disconnect the pwoer cables as well, set the 5V jumper and conenct it with usb to the PI then retry to flash with SD card
lillian
lillianOP2y ago
ok will do thx didn't work what could make a octopus not flash?
Helge Keck
Helge Keck2y ago
wrong filename, wrong file format one sec
Helge Keck
Helge Keck2y ago
try this one
lillian
lillianOP2y ago
it didnt work
Helge Keck
Helge Keck2y ago
please share a photo of the mainboard
lillian
lillianOP2y ago
No description
lillian
lillianOP2y ago
The cable still in the board are extension got the big 500 by 500 and all the cable are extended except the motor witch are disconected at the motor plug
Helge Keck
Helge Keck2y ago
disconnect every single cable from the baord i mean every cable and every stepper driver
lillian
lillianOP2y ago
ok
Helge Keck
Helge Keck2y ago
then try to reflash again
lillian
lillianOP2y ago
ok following the ratos/configure i cant get it to detect the board it seems not to flash again... what is the exact procedure am i missing something... board stripped out of everything except jumper on driver and to select the fan voltage... sd card formated to flat 32 with your doc on it with usb c to pi with his card in it .... do i need to put the jumper to alim it through the pi and disconnect the 2 power wires ???
Helge Keck
Helge Keck2y ago
it cant detect the board bc you need to flash it first with the sdcard one time do you have a older SD card ?
lillian
lillianOP2y ago
i can try one yeah like disconnected from the pi ?
Helge Keck
Helge Keck2y ago
yes, told you, disconnect EVERYTHING from the baord only keep the power cables then try to flash with sd card
lillian
lillianOP2y ago
still return .bin
Helge Keck
Helge Keck2y ago
please share a photo of your baord where i can see the chip and everything
lillian
lillianOP2y ago
No description
Helge Keck
Helge Keck2y ago
please make a photo from the top of the baord, so that i can see everything this angle doesntz let me see anything
lillian
lillianOP2y ago
Sorry
No description
Helge Keck
Helge Keck2y ago
are tthere any LEDs on when you turn on the power?
lillian
lillianOP2y ago
yes top blue under sd card and one red in middle
lillian
lillianOP2y ago
No description
Helge Keck
Helge Keck2y ago
remove the power cables, insert sd card, set 5v jumper, connect pi, turn on pi, and wait 10 seconds please see if there is a blue flashing light
lillian
lillianOP2y ago
ok it is solid blue no flash after like 20 sec
Helge Keck
Helge Keck2y ago
please ssh into the pi execute lsusb and share the output
lillian
lillianOP2y ago
No description
lillian
lillianOP2y ago
another good thing
Helge Keck
Helge Keck2y ago
this is bc the ip entry in your host file was from another device and is invalid please run notepad.exe C:\\Users\\pc lillian/.ssh/known_hosts and remove the ip entries with the PI ip then save the file and try again to ssh into the PI
lillian
lillianOP2y ago
No description
lillian
lillianOP2y ago
it is the pi address i checked on my box i dont understand
Helge Keck
Helge Keck2y ago
remove all the lines that start with this ip adress then save and close the file
lillian
lillianOP2y ago
No description
Helge Keck
Helge Keck2y ago
is the Octopus connected with USB to the PI?
lillian
lillianOP2y ago
yes usb c on octopus and usb std on pi
Helge Keck
Helge Keck2y ago
thats not good try another USB cable please and rerun lsusb
lillian
lillianOP2y ago
ok
lillian
lillianOP2y ago
No description
lillian
lillianOP2y ago
same
Helge Keck
Helge Keck2y ago
ok, disconnect the USB cable
lillian
lillianOP2y ago
the cable is brand new
Helge Keck
Helge Keck2y ago
disconnect the USB cable run dmesg -w share the output then reconect the PI and run dmesg -w again share again the output
Helge Keck
Helge Keck2y ago
please jsut share a screenshot, like this
No description
Helge Keck
Helge Keck2y ago
donjt share textfiles i need to open with another tool
lillian
lillianOP2y ago
ok just the end
lillian
lillianOP2y ago
No description
Helge Keck
Helge Keck2y ago
is this before or after connecting the USB cable?
lillian
lillianOP2y ago
before
Helge Keck
Helge Keck2y ago
now after
lillian
lillianOP2y ago
the new one
No description
Helge Keck
Helge Keck2y ago
the board is connected with USB to the PI now, and it hasnt changed the output of the terminal? this means the raspberry PI cant detect the board with USB, thats not good please try every USB cable you have try the same with the power cables and the removed 5v junmpe
lillian
lillianOP2y ago
ok will do i run the same line code an pray for something different?
Helge Keck
Helge Keck2y ago
yes yes the dmesg -w output changes on the system, if you connect any usb device then there shoul dbe new lines
lillian
lillianOP2y ago
on the second one they are new lines
Helge Keck
Helge Keck2y ago
the screenshots are identical
lillian
lillianOP2y ago
with the 24v alim
No description
Helge Keck
Helge Keck2y ago
you dont need to share it anymore you can test this by yourself if dmesg -w is running and if you cconnect anything to it with USB then there should be many new lines try it with 24 or 5v and every USB cable yui can find also try to conenct any other USB device to it, to test if the PI USB works at all
lillian
lillianOP2y ago
could i test another port on the pi ?
Helge Keck
Helge Keck2y ago
yes
lillian
lillianOP2y ago
maybe it just the one
Helge Keck
Helge Keck2y ago
if this doesnt work then your board is defective i am afraid
lillian
lillianOP2y ago
when i change usb the green led flash on the pi
Helge Keck
Helge Keck2y ago
the light doesnt matter, only the tmerinal output how do you power the PI btw? make sure to use minimum a 3AMP psu
lillian
lillianOP2y ago
buck converter set to 5.1v to usb c power wires
Helge Keck
Helge Keck2y ago
try a smartphone charger
lillian
lillianOP2y ago
i did before it when i got it on mainsail and it reported under voltage so i switched to that method
Helge Keck
Helge Keck2y ago
the charger needs minim 3 AMP
lillian
lillianOP2y ago
mhh was a 2 amp samsung will try to find one with 3a i have no charger with this power all have 2A max
Helge Keck
Helge Keck2y ago
ok, try it anyway
lillian
lillianOP2y ago
kind of the same and it was on another usb with the btt board on 24v i 'll try to plug my phone
lillian
lillianOP2y ago
No description
lillian
lillianOP2y ago
f my board toasted ?
Helge Keck
Helge Keck2y ago
most likely i am sorry there is a last chance one sec
lillian
lillianOP2y ago
haa np not your fault big thx for the help ho i like that
Helge Keck
Helge Keck2y ago
try this firmware
Helge Keck
Helge Keck2y ago
try to flash it with SD card, without USB cable
lillian
lillianOP2y ago
ok i 'll try another card on both card cant get the led to flash blue still a solid blue
Helge Keck
Helge Keck2y ago
not good
lillian
lillianOP2y ago
toasted?
Helge Keck
Helge Keck2y ago
well, not necessarily, there is another way to flash it, but i cant explain it in a chat how this works, thats too complciated. I would replace the board
lillian
lillianOP2y ago
ok do you know some place online where it is explained to try ?
Helge Keck
Helge Keck2y ago
well, i made this once for another board, to be able to do that you need some more knowledge i am afraid. you can read from here if you are interested https://discord.com/channels/582187371529764864/816478223361245204/917506033868496957 i still think its better if you just return the board
lillian
lillianOP2y ago
ok thx i ll return the board and read the link to try nad understand

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