Ravi Sohal
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
I will update you on this
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
the screenshot above is an example of a device login request response of a 401. both emails work on other devices
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
Hi @Oli - Kinde, so with the same email address if used on a different devices, it logs in but on some others it return 401. its confusing because it is a web app and should be the same login config but not sure why it returns a 401 on some devices
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
same goes with many other users
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
with the same email address, i can login on my and family devices
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
btw this is deployed on https://railway.app
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
me and some users do not have issues logging in and receiving the code but few others do which makes it difficult to find the root cause. those with issues mentioned getting stuck with the loader after they click on continue on the page where they are asked for their email address
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
I will capture further information and screenshots from users who are experiencing it and share it with you here
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
you can try it on https://wondersafe.up.railway.app
16 replies
KKinde
•Created by Ravi Sohal on 7/30/2024 in #💻┃support
401 Unauthorized on login with email + code
HI @Oli - Kinde,
This is on both mobile and desktop. SDK used is
16 replies