george.d
NNovu
•Created by isaiahdahl on 5/11/2024 in #💬│support
Sending email attachments "{"statusCode":413,"message":"request entity too large"}"
@isaiahdahl Could you provide us with the steps in order to reproduce the issue, if you are sending 80kb of data you should not have got this error in response.
15 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
@Anthony Riera (breeew.com)
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
I see, and you are always super informative so yes it does help to debug things, so thanks!!
After small validation, If I trigger email using sendgrid provider without any replay to overrides i do not receive any replay to in my email, so we could suspect that resend could override it on its side.
after a quick Google search I found this
https://resend.com/docs/knowledge-base/can-i-receive-emails-with-resend
is there a possibility that you configured a replay to resend?
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
@Anthony Riera (breeew.com)
Interesting. yes, I suspect this is the case, could you try triggering without replay to param?
in the flow, we first override it by our internal logic with the unique ID as you mentioned, and then override by the override trigger payload.
I think we should update the priority to our replay to in such cases, or provide a different interface for overriding the email prefix if needed.
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Hey @Anthony Riera (breeew.com) , thanks for your detailed response, looking at your configuration I could not find any misconfiguration, the only thing that I do not understand is how the replay to is not updated, could you try triggering again and validating if the replay to is updated in the email?
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Hey @Anthony Riera (breeew.com), thanks for reaching out could you share the mx record setting and the transaction id of the notification as well?
33 replies
NNovu
•Created by Rapha on 12/21/2023 in #💬│support
Can't get the webhook URL from Sendgrid provider in cloud
Hey @Rapha, are you using self-hosted or novu's cloud?
10 replies
NNovu
•Created by ginger_lemon on 11/30/2023 in #💬│support
Deleting only certain Push Device Tokens
I think creating a new endpoint for the deletion of a single token could be a good idea.
11 replies
NNovu
•Created by PidginEnemy on 11/8/2023 in #💬│support
Error after trying to send message in a topic with big amount of subscribers
The reason behind this is that we've recently refactored the system. As a result, the API no longer handles the retrieval of topic subscribers, this responsibility now lies with the Worker instance. Therefore, you still haven't reached a point where any active jobs are present.
We need to develop a more effective method for logging errors before any active jobs are introduced into the system. I've already created a ticket addressing this issue nv-2874.
It's important to note that the system currently does not support having 2 million subscribers. As a temporary solution, consider exploring alternatives such as splitting the topic.
6 replies
NNovu
•Created by Zac Clifton on 11/5/2023 in #💬│support
Notification editors does not have checkpoints to allow me to roll back to older version
If there is demand we can check it.
IMO if we make this feature anytime soon, it will be very small in scope with TTL, otherwise it will be hard to allocate time for this task.
Do you think something like with could boost the development of the content template?
9 replies
NNovu
•Created by Zac Clifton on 11/5/2023 in #💬│support
Notification editors does not have checkpoints to allow me to roll back to older version
As far as i know the existing versioning we have is the environments, once you have a working state you should push it to prod. however there is no native versioning management under the same environment.
9 replies
NNovu
•Created by todd on 10/30/2023 in #💬│support
Tenants
Regarding the execution detail, at the moment we wont be able to create one in this step or the 'trigger' because we still do not have 'job' entity, and the system is not supporting creation of execution detail without it.
22 replies
NNovu
•Created by todd on 10/30/2023 in #💬│support
Tenants
True i think that due the reason we do 'processTenant' in the trigger-event and create a new tenant if it is not exists. I think we can remove validateTenant from parse-event-request because it will be created in trigger-event. wdyt? @Gali Baum
22 replies
NNovu
•Created by frnandu on 9/21/2023 in #💬│support
How to filter PUSH step with only subscribers that have credentials set?
the branch name is
NV-2868-deprecated-messagematcher-and-switch-to-conditions-filter
We are removing the duplicated code and merging the logic to ConditionsFilter use case17 replies
NNovu
•Created by absalom_absalom on 7/11/2023 in #💬│support
Is there a way in Novu to stop sending the same email more than once to subscribers?
It is on Environment Level.
8 replies
NNovu
•Created by Bocorbojon on 6/14/2023 in #💬│support
Send large HTML as payload in the trigger event
thanks that helps to look into it 🔥
19 replies
NNovu
•Created by Bocorbojon on 6/14/2023 in #💬│support
Send large HTML as payload in the trigger event
We had another issue that was resolved.
Hey @Bocorbojon are you using the cloud version, if you do, do you have a transaction Id for those failing requests, they may help to look a bit further into the matter.
19 replies
NNovu
•Created by sgrzelak on 6/21/2023 in #💬│support
Sending emails
Hey @sgrzelak, the subscriberId should be your internal identifier of the subscriber. please make sure to not mix the data of the subscribers. i suspect that you have an issue on the updated of the subscriber entity.
for example if you send to subscriberId=
123 [email protected] message, and then sent subscriberId= 123 [email protected].
the subscriber 123 will be updated with the new email [email protected].
if those two messages will be sent in the same time all the messages will be sent to the last email. because it is the most updated. (for subscriber 123)7 replies
NNovu
•Created by george.d on 6/18/2023 in #💬│support
Messages count limit 100
issue 1: The main purpose of this endpoint is to serve the as a pagination flag (mostly for the novu's in-app notification-center), so the user can indicate if he has more or less then 99 messages (if more then 99 he can present in the UI "99+" notification count).
could you share your use-case to fetch count of more then 1000?
issue 2: sound like a bug to me, could you open an issue in Github with the relevant information? 🙏
6 replies