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NNovu

•Created by vinman8866 on 7/10/2024 in #💬│support

Slack Message with Blocks configuration

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NNovu

•Created by vinman8866 on 10/12/2023 in #💬│support

AWS SES Email Unexpected Provider Error

I have been attempting to set up AWS SES to send email notifications but when attempting to send a test email in the application, I receive an unexpected provider error. My SES is in the sandbox environment but the email I am sending from and sending to (in the test functionality on the Novu dashboard) are both verified identities. The user is a specifically created IAM user with the following permissions (I have removed the sensitive account and email address:

{
    "Statement": [
        {
            "Action": [
                "ses:SendEmail",
                "ses:SendRawEmail"
            ],
            "Effect": "Allow",
            "Resource": [
                "arn:aws:ses:eu-west-2:<ACCOUNT>:identity/<THE-EMAIL-ADDRESS>"
            ]
        }
    ],
    "Version": "2012-10-17"
}

The email address I provide for the From Email Address (in the Novu dashboard) is the same as the resource email address above. And the region I have entered is also eu-west-2. I can successfully send a test email from the from email address to the email address I am trying to send to using the AWS Console. My assumption is some issue with permissions? The ID sent on the email payload is: 6526d85082262bbc90cda146 The response is: {"message":"Unexpected provider error","error":"Bad Request","statusCode":400}

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