aegeavaz
aegeavaz
NNovu
Created by aegeavaz on 4/9/2024 in #💬│support
Bad hostname in SES Email integration Provider
We have checked in the novu codebase and looks like the aws-sdk is responsible of generate the endpoint, so maybe they change it recently and the version of the aws-sdk library that novu is using is outdated?... idk, just guessing.
9 replies
NNovu
Created by aegeavaz on 4/9/2024 in #💬│support
Bad hostname in SES Email integration Provider
SES provider. If I use a custom SMTP to setup everything , it works. It's the SES provider the one that is not working.
9 replies
NNovu
Created by aegeavaz on 10/31/2023 in #💬│support
Email attachments
Thanks for the clue Pawan... I was sending a string of the file buffer decoded with unicode_escape encoding, after changing the encoding to base64, it works fine.
7 replies
NNovu
Created by aegeavaz on 10/31/2023 in #💬│support
Email attachments
I have disabled newrelic log, but still I get error from the API.
7 replies
NNovu
Created by aegeavaz on 10/31/2023 in #💬│support
Email attachments
I think the problem it is not with the API itself, but with the newrelic log.
7 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
I found the problem!!!! Oh my god... 😄 In the API call I was sending the subscriberId as an integer, after converting it to a string, everything works as expected. Ok, it was my fault, but a little bit of improvement in the API payload validation would be great. 😅 Thanks guys for your support.
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
I have created another test workflow with only the in-app channel, and same problem. API call is fine, I get a response from the API call, but the workflow doesn't get activated.
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
No description
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
No description
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Ok, I could try, but it doesn't makes too much sense for me... I mean, if I have a workflow trigger configured with two channels (email and in-app), and I'm triggering the workflow with an API call, the response of the API is fine, and there is a problem with the email provider, I would expect to see in the activity feed an entry with that workflow trigger and maybe an error in the email channel, but the problem is that I don't see any activity feed for the workflow trigger.
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Yes. I have tried. But... why the email of the subscriber could make the trigger working or not?
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
No data at all in Jobs, Notifications and Messages collections for the triggers created with the API call. I don't have a "triggers" collections. What do you mean with other emails?
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
could you please tell me which collection in mongo db should I query?
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
I'm gonna check the db. API and worker services are running without errors.
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
No description
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Yeah, I'm cheking all the time 😄 But I don't see anything, and its driving me crazy. 😄
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Hi. I have been doing some testing and I have created a New Relic account and setup the license key in the env variables. So now I don't have any error in the worker service, but still, I'm not getting any activity when I trigger an event with the API. In the api logs everything looks fine: [08:04:07.772] INFO (16): Starting Trigger [08:04:07.780] INFO (16): TriggerQueueService.add: ebd2d627-4dbd-4d0e-b7d2-aea22f85c24c Group: 64afb0887fb59a54e65195bb And the response is good: {'data': {'acknowledged': True, 'status': 'processed', 'transactionId': 'ebd2d627-4dbd-4d0e-b7d2-aea22f85c24c'}} So, it looks like the issue is not related with the Relic error. Could you help me to identify where this trigger gets lost? Thanks
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
this is the worker logs
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Nothing... 😦 same error. And nothing in the activity feed.
49 replies
NNovu
Created by madhu on 10/6/2023 in #💬│support
I am using the self deployed Novu, even though if I trigger event.
Should I add this env variables in the docker-compose file to the api service, to the worker service, or both?
49 replies