ToscaNoir
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
@Baptiste Update. I stopped getting emails periodically. But it took so long. It was, as you mentioned, that could happen with the Typebot email addresses but in this case, with mine too. Anyway, it got corrected. Thanks for the assistance! 👍
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
@Baptiste, any solution? I still getting the emails created on Typebot.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
@Baptiste sorry for bothering you again. I checked with Siteground and they mentioned that the email address was deleted property from their end and that there are none queued or outgoing emails in my account the last two days. They suggest double-checking with you to ensure that the email addresses are no longer present in the TypeBot server. Because although it was deleted the emails are still sent with the Setups previously created on Typebot which indicates the source of origins for those specific emails. Can you please help me here? Thanks
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
And just to be clear. This problem started when the bot I created started to fail and got stuck while collecting data. So although I will try to solve the problem with Siteground, this issue should be considered to avoid future ones since it started on typebot. Cheers
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
No problem. Thanks!
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
Anyway, I will check with them and let you know.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
I'm not blaming anyone. I'm saying that I shouldn't receive any emails I automated in Typebot, but I still getting them. So, I'm asking for help since all the issues started in TypeBot, so if you can't fix the problem and instead of feeling offended, you could just recommend checking the issue with Siteground; in an objective way. After all, you have a point to start checking (since it needs to be proved).
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
I wasn't aware of that since there is not information about that point.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
In my post I mentioned that I deleted the sending email address from my email service (Siteground), so in theory, TypeBot shouldn't send any other email for two reasons: I disconnected the sending email address from TypeBot and I deleted the sending email address from my email service. But, TypeBot still sending emails, so it should be stopped from your side.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
Yes 👍
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
And if you add the “Wait” step now, this will not work. The emails are sent immediately. Therefore I think that there is something wrong with the “Wait”.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
And btw, my old bot (the one that I deleted) was working fine too; I tested it many times and all was good. There were no issues and emails were sent correctly. The bug/problem started when I added the “Wait” step; one wait step in between both emails.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
I have 2-3 recipients. But they are useful since are personal emails and help to test bots. But, the sender is one email address. Can you do something about the sending address?
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
The bot you see in my account is brand new. I recreated it after deleting the original that failed. This new works fine and its using a different sending email address. One note is that the deleted one started from a duplicated bot from a duplicated bot.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
Do you think so? It has already been almost two days. Could this flag my domain?
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
Well, the original flow had the same sequence as the new one. It was a linear sequence. All started failing when I added the “Wait” section and wrote 300sec.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
No, I deleted bot. Then I recreated it again. But, I think that I exported the original before deleting it.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
It was the same bot and I made some changes after the issue. But once the emails didn't stop arriving I stopped the changes and started to delete parts of the fow, deactivate bot etc. So I wrote in the support section. And since it was from Saturday, I was forced to delete the flow hoping to stop the madness.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
Habitacionales. And it got frozen on the phone number and didn't move forward to the other bubbles - this also happened in the test mode.
55 replies
TTypebot
•Created by ToscaNoir on 6/2/2024 in #help-and-questions
Bug: Type bot don't stop sending email (300+ emails from one submision)
55 replies