Masoud~
NNovu
•Created by Masoud~ on 1/16/2024 in #💬│support
Real-time notification
@Tomer Barnea we can’t and won’t ask our customer to permit us storing their customers information on our servers as this has major legal implications for both us and our customers as this is literally direct violation of GDPR and other directives
can you elaborate what capabilities would be impacted?
15 replies
NNovu
•Created by Masoud~ on 1/16/2024 in #💬│support
Real-time notification
@Tomer Barnea thanks for your response
in terms of the normal customer data that we would gather for business operation, like email, payments, etc. it’s not a problem
the problem we have is that we deal with our customer’s customer data
so we need to ascertain nothing of that nature gets stored on our infrastructure and it only passes through securely and encrypted
our aim is to use novu as our notification engine, to transport and deliver notifications to designated channels
but the data that is to be transported and delivered, belongs to our customer’s customers
GDPR, PCI, SOC2 to say the least
15 replies
NNovu
•Created by Masoud~ on 1/16/2024 in #💬│support
Real-time notification
Hey @Tomer Barnea
for compliance reasons we are looking for zero customer data on servers
for operational reasons we are looking for real time notifications
15 replies