julianne aguilar
CDCloudflare Developers
•Created by julianne aguilar on 9/30/2024 in #general-help
Lost access to 2FA device, haven't logged in in a long time, lost access to account
I lost the phone that I used for 2FA. I hadn't logged in to Cloudflare in a really long time, and I don't have any backup codes. When I tried to do the recovery process, I failed the "recent device" login attempt. I contacted Cloudflare for help, but they just sent me the instructions for the recent device login check and then closed my ticket. Well, I still don't have access to my account, and it seems like I never will? I'd really like help on this!
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