Lost access to 2FA device, haven't logged in in a long time, lost access to account

I lost the phone that I used for 2FA. I hadn't logged in to Cloudflare in a really long time, and I don't have any backup codes. When I tried to do the recovery process, I failed the "recent device" login attempt. I contacted Cloudflare for help, but they just sent me the instructions for the recent device login check and then closed my ticket. Well, I still don't have access to my account, and it seems like I never will? I'd really like help on this!
1 Reply
Flare
Flare3mo ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
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