Anthony Riera (breeew.com)
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Hey there guys, is there any news on this? Would love to use Novu for that!
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
There was a previous bug on resend's provider fixed by @Pawan Jain, the senderName was always overwrited by Novu, is it maybe a similar problem?
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Nor I see any specific Novu reply id sent to them, so I think that the problem must happens before resend's API
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
I don't see any reply-to override being applied or sent to them
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Hope it helps with the debugging!
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
(I can't remove those, they are used for the white labelling feature
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
So I'm sending a "From" and "senderName"
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
As you can see, the "reply to" stays the same. Is that because I'm passing a "reply to" props to Novu when sending the notification?
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
If I well understand the system, the "reply to" should be changed with some sort of unique ID for you to handle the replies right?
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Sure, I'm trying now!
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Thanks 🙏🏻
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Thanks for the great work!
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
Hey guys, just bumping this one up, is there any update on that?
I would love to get this working using your service, if not I'll try to find another solution 🙂
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
My worflow id is: 65514779fb33bdb975491645
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
The email was sent, but there is no specific things added to the payload that would help to trigger the webhook if someone replies
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
This is an exemple of a transaction id: 89c3df02-4683-4f59-a815-e618c7873b7c
33 replies
NNovu
•Created by Anthony Riera (breeew.com) on 2/12/2024 in #💬│support
Email provider reply callback issue setup
(This was validated on Novu's dashboard)
33 replies