AbdulGhafoor
AbdulGhafoor
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
@sayiku
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
Greetings my friend,

Thank you very much for the ticket you sent. ^^ I will suggest you a few settings on this issue. Then you need to send us your logs.


Let's change your DNS and disable IPv6.


I will ask you to change your DNS settings and disable IPv6;
Press the Windows key.
Type "Control Panel".
Select "Network and Internet".
Click on “Network and Sharing Center”
On the left side of the incoming screen; Select "Change adapter settings".
Your active connections will be here. Double-click the link you used and select "Properties" in the window that comes up.
Uncheck the box next to Internet Protocol Version 6 (TCP/IPv6) located here.
Select Internet Protocol version 4 and select "Properties" again.
Select "Use the following DNS server addresses" on the screen that comes up.
As DNS; Use 8.8.8.8 and 8.8.4.4.
Greetings my friend,

Thank you very much for the ticket you sent. ^^ I will suggest you a few settings on this issue. Then you need to send us your logs.


Let's change your DNS and disable IPv6.


I will ask you to change your DNS settings and disable IPv6;
Press the Windows key.
Type "Control Panel".
Select "Network and Internet".
Click on “Network and Sharing Center”
On the left side of the incoming screen; Select "Change adapter settings".
Your active connections will be here. Double-click the link you used and select "Properties" in the window that comes up.
Uncheck the box next to Internet Protocol Version 6 (TCP/IPv6) located here.
Select Internet Protocol version 4 and select "Properties" again.
Select "Use the following DNS server addresses" on the screen that comes up.
As DNS; Use 8.8.8.8 and 8.8.4.4.
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
REPLY HERE
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
No reply yet
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
now I have created another ticket discribing the same issue and waiting for the reply...
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
:/
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
but after 1 day it stopped working
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
It worked for me
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
Firstly;

Please hold down the Windows key and press the R key.
Run window will appear. Type %localappdata% there and hit enter.
A window will appear.
Please delete the Riot Games and VALORANT folders there. Then when you enter the game, it will update again and your game folder will be re-installed.

Let's adjust the sound settings;

Right-click the speaker icon in the Windows system tray and click Sounds.
Once in the Recording tab make sure your primary microphone is set as Default Device. While speaking, check the bar on the right that indicates the audio is being received.

Select the primary microphone and click Properties. On the Advanced tab, in the Exclusive Mode field, uncheck the box next to "Allow applications to take priority control of this device".

Set the sample rate to be 16 bit, 44100Hz. Click OK.
Once in the Playback tab, make sure your preferred speakers or headphones are set as the Default Device. (To verify this, play any audio file and look at the indicator bar.) Click OK.

In the search section of the Windows taskbar, search for Microphone privacy settings and turn on Allow apps to access your microphone. Please delete the Riot Client file in the C:\Riot Games folder. Then download the "Setup" file of the game from the link below and install it again, please.

https://valorant.secure.dyn.riotcdn.net/channels/public/x/installer/current/live.live.eu.exe

Select the microphone and speaker part as default in the game settings;

Start the loopback test. After waiting for a while, close the test.
Then go to the settings again and choose the microphone and speaker part as your own microphone and speaker instead of the default.
Start the loopback test. After waiting for a while, close the test. Then try again.
Firstly;

Please hold down the Windows key and press the R key.
Run window will appear. Type %localappdata% there and hit enter.
A window will appear.
Please delete the Riot Games and VALORANT folders there. Then when you enter the game, it will update again and your game folder will be re-installed.

Let's adjust the sound settings;

Right-click the speaker icon in the Windows system tray and click Sounds.
Once in the Recording tab make sure your primary microphone is set as Default Device. While speaking, check the bar on the right that indicates the audio is being received.

Select the primary microphone and click Properties. On the Advanced tab, in the Exclusive Mode field, uncheck the box next to "Allow applications to take priority control of this device".

Set the sample rate to be 16 bit, 44100Hz. Click OK.
Once in the Playback tab, make sure your preferred speakers or headphones are set as the Default Device. (To verify this, play any audio file and look at the indicator bar.) Click OK.

In the search section of the Windows taskbar, search for Microphone privacy settings and turn on Allow apps to access your microphone. Please delete the Riot Client file in the C:\Riot Games folder. Then download the "Setup" file of the game from the link below and install it again, please.

https://valorant.secure.dyn.riotcdn.net/channels/public/x/installer/current/live.live.eu.exe

Select the microphone and speaker part as default in the game settings;

Start the loopback test. After waiting for a while, close the test.
Then go to the settings again and choose the microphone and speaker part as your own microphone and speaker instead of the default.
Start the loopback test. After waiting for a while, close the test. Then try again.
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
they replied
28 replies
VVALORANT
Created by Sayiku on 12/19/2023 in #community-help
voice chat keep turning on and off
I have created a ticket on this
28 replies