spookydog
spookydog
CDCloudflare Developers
Created by spookydog on 8/22/2024 in #general-help
Can't cancel Zero Trust Plan Free
Hey guys, I have attempted to cancel my cloudflare zero trust free plan, however when I try, the button is greyed out. This is a free plan and I don't have any outstanding invoices. I've had an open support ticket for 22 days with no response, I have tried to forums only to be given a response in the form of another forum post which was of no help. I have always used Cloudflare for anything web that I've had to do and had no issues, so to discover that the support is this lacking on official channels is quite disappointing and definitely making me reconsider using this service ever again. I am just trying to cancel the plan and remove my payment method but I am locked in and it is quite frustrating.
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