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NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
Hey folks, just a final thing to add. We didn't receive any notifications that this was happening. We only discovered it after we noticed an increase in our own logged errors.
Such a drastic increase in volume should trigger something and if not that, at least a notification that we surpassed our event limits.
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
Thanks, I think it's worth highlighting this in the docs.
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
I've tried to ask the AI in docs btw and it doesn't appear to know the answer
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
ok thanks, just a few questions so I can appease my overlords.
How do dev and production environments account for billing? are dev environments also included?
And on the topic of events, I see in the docs:
A trigger event is a request that initiates a process in Novu's logic engine (like an API call to /v1/events/trigger). Each trigger event can perform multiple actions including digests, delays, and sending notifications across various channels, as well as filters and user preference checks. Billing is based on trigger events that start a process in the logic engine for each unique subscriber.Would a trigger event sent to a topic that contains say 100 subscribers be considered 100 events?
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
I dont want to end up blowing through the business plan because of a deficiency in our setup that I want to try and isolate
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
Yea my concern is trying to get a more granular view of why I suddenly got those events. Is there a way for me to see a breakdown of events per day/week? I've rotated api keys in case there was a key leak
16 replies
NNovu
β’Created by πππ§π€ on 12/12/2024 in #π¬βsupport
Reviewing event usage due to sudden billing limit
Our environmentID is
65113f461a7614493dc5a9f616 replies