bobclewell
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
Customer getting blocked by the "manage definite bots" WAF rule. Should I let them through?
Hello?
4 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
Customer getting blocked by the "manage definite bots" WAF rule. Should I let them through?
Or to what extent I can trust this label by Cloudflare. I've had known good traffic to our API blocked in the past, but I also think it's possible that this is a person with a bot that is trying to socially engineer our customer service to get access to our site.
4 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
Customer getting blocked by the "manage definite bots" WAF rule. Should I let them through?
Not looking for a definitely yes/no answer here, but wondering how I can dig into this further.
4 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
If you are there... or I can make a new post.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Hi. I got more info from the user. @Chaika
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Thanks for your help!
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
I'm going to have them try again, and send along that info.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Thanks.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Got it.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
But I don't know the Source IP of the customer
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Yep. Here's the screenshot.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
Does this seem like a valid Ray ID? This is what the customer sent us.
The CloudFareID is: 8b02211dcac85e79
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
hmm. it's not appearing.
18 replies
CDCloudflare Developers
•Created by bobclewell on 9/9/2024 in #general-help
How do I look up a Cloudflare ID when a customer is blocked by the WAF
👍 checking this now...
18 replies