Sib Husnain
Sib Husnain
CDCloudflare Developers
Created by Sib Husnain on 3/18/2025 in #general-help
Urgent: Account Recovery & Email Transfer Request
I am reaching out regarding an issue with my Cloudflare account. Unfortunately, I have lost access to the email address associated with my account due to a system wipe when I switched to a new computer. I attempted to recover the email through Google but found that no recovery options were available, resulting in permanent loss of access. I am a paying Cloudflare customer, and this issue is affecting my ability to manage billing and services. Creating a new account is not a viable solution, as my current plan and associated services are tied to the existing account. Since I can no longer log in, I would like to request assistance in transferring the account to a new email address. Could you please guide me through the necessary verification steps to confirm ownership and facilitate this change?
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