ππ²πΆπΆπ
VVALORANT
β’Created by ππ²πΆπΆπ on 6/6/2024 in #community-help
Valorant Suspension
My Account got permanently suspended by Riot Games and the reason I'm given is having illegal third party softwares. The only softwares i have on my laptop are raw accel, Medal and Valorant tracker. On the day I got the suspension i was on a class trip to Berlin. I went to a PC cafe and there i tried to play valorant on a PC the first one i got was IP banned and i didnt know that yet so i pressed start and the screen popped up of it being unable to play Valorant. The second PC i found i couldnt change the language of the game i changed it to english but it was still vietnamese i believe. I was able to queue a swiftplay and lock in my agent but as i loaded into the game we had to quit valorant because for some reason we werent allowed to play val on their PCs cuz it was for 12 y/o and on those PCs they have val installed. So we just left and spend our free time differently. Later in the day when i was back at the youth hostel my girlfriend tried to play on my acc but she saw that my account was permanently suspended for using third party softwares. I was confused because my friend, who was in the same PC cafe with me and played on a different PC, didnt get suspended. I logged into my account on my laptop i brought with me and checked to see if i was actually banned and I saw that my account was permanently suspended. I didnt play any games on that day only the one i was afk in where i had to leave. I sent riot games a ticket and the first answer I've gotten is just a bot telling me that they will look into it and reply again if they will change something about it. They didnt reply in 3-4 days so i checked the ticket and it was solved so i assumed they just went over it and just solved it. I sent them another ticket and in that one i was asking them to check the IP addresses of the devices i logged in. Ofc the reply I got has nothing to do with my actual request and he just said that they already finished my problem in the first ticket. i sent two more. Can some1 help
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