nomnomnoodles
CDCloudflare Developers
•Created by nomnomnoodles on 1/19/2025 in #general-help
Trying to Update Nameservers for domain to get out of pending state, but having a few issues
Hi everyone -- I have a bit of a weird situation. Full disclosure, I am NOT a developer at all, just a dentist trying to get my domain for my dental practice sorted and transferred back to my original GoDaddy account after an issue with the marketing company who made my website transferred it out without my permission.
I recently got access to the domain back after an extended legal battle, and the domain shows as pending in my Cloudflare account. It says that I need to updated the nameservers to be able to verify ownership before I can do anything with it, like transfer it back to the GoDaddy account I used to purchase it originally. The problem is that whatever the marketing company did made it so that the domain no longer shows up in my GoDaddy account, so I'm not able to update the DNS to match the ones from Cloudflare there, like the page keeps instructing me to.
When I check the DNS records for the domain, it shows that it's supposed to be set up as "full" which I think means that Cloudflare is where the nameservers should be managed now, not GoDaddy, but I can't seem to find anywhere to update the nameservers.
Can anyone help me with what I need to do to be able to get the name servers updated and/or how I can just get this domain out of the pending status so I can transfer it? I'd rather not have to pay $200 for a business account just to get access to support chat if possible... TIA!
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