Ans
CDCloudflare Developers
•Created by Ans on 9/10/2024 in #general-help
Bussi
Subject: Issue with Old Invoice on Account [email protected]
Dear Cloudflare Support,
I hope this message finds you well. We are encountering an issue with an old unpaid invoice on our account ([email protected]). Unfortunately, we were unable to process the payment for this invoice due to changes in our payment method. We have since updated our payment details with a new card, but the old invoice remains outstanding, and we are unable to clear it.
Could you kindly assist us in resolving this issue so that we can continue using Cloudflare services without any interruptions? We would appreciate any guidance or actions required on your end to help us settle this outstanding balance.
Thank you for your prompt assistance.
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