Villani
TTypebot
•Created by Villani on 6/12/2024 in #help-and-questions
TypeBot won’t reply to some users on WhatsApp
I forgot to mention, but in some cases the Sate column was empty ({}) and these users didn’t receive message.
Have you ever seen this issue too?
13 replies
TTypebot
•Created by Villani on 6/12/2024 in #help-and-questions
TypeBot won’t reply to some users on WhatsApp
An update:
Apparently on table “ChatSession” there was an mismatch between the phone number on column “Id” and the phone number on the json inside the “state” column.
For some contacts I had to remove the 9th digit from the phone number (Brazilian phone number). Probably there was a conflict between id on typebot database when receiving a message and WhatsApps’s id.
13 replies
TTypebot
•Created by Villani on 6/12/2024 in #help-and-questions
TypeBot won’t reply to some users on WhatsApp
Is there any way to reset the user chat history and “context”?
13 replies
TTypebot
•Created by Villani on 6/12/2024 in #help-and-questions
TypeBot won’t reply to some users on WhatsApp
Production.
Just tested and was able to send a WhatsApp message using the Facebook api. But the chat still doesn’t work for some users.
13 replies
TTypebot
•Created by Villani on 6/12/2024 in #help-and-questions
TypeBot won’t reply to some users on WhatsApp
Yes, I can.
Just tested and was able to send a WhatsApp message using the Facebook api. But the chat still doesn’t work for some users.
13 replies