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IImmich
Created by rypudding on 6/24/2023 in #help-desk-support
Axios Error request aborted CLI
I decided not to restore from the postgresql dump and I've started from scratch,and just reuploading the photos that were previous from UPLOAD_LOCATION/library and UPLOAD_LOCATION/upload, which are now situated in ~/uploads/ I run this command immich upload --key HFEJ38DNSDUEG --server http://192.168.0.191:2283/api --recursive ~/uploads/library/admin and I get multiple errors that look like the one i've attached as a file. It aborts the cli upload, but I want to upload all the photos as they were before. What's going wrong and how can I fix it please? Whenever I rerun the command, it seems like it has uploaded some but not all, and there are 7963 assets left that must be erroing out. Indexing complete, found 72994 local assets Comparing local assets with those on the Immich instance... A total of 7963 assets will be uploaded to the server
1 replies
IImmich
Created by rypudding on 6/22/2023 in #help-desk-support
Thumbnails missing broken image
No description
27 replies
IImmich
Created by rypudding on 6/21/2023 in #help-desk-support
Issue with Restore on ubuntu
I was running immich on windows docker desktop, and I've just setup an Ubuntu machine. I ran the backup command as listed in the docs, and then I transferred the dump.sql.gz file to the ubuntu machine. When I try to restore the postgres server I get this error below: 
$ gunzip < "/mnt/sda-samsung/dump.sql.gz" | docker exec -i immich_postgres psql -U postgres -d immich

$ gzip: stdin: not in gzip format
Error response from daemon: Container 2c71b62bac5e9dbc98487b38eda69a46c9426e7151e208170822d793a1a05247 is not running
$ gunzip < "/mnt/sda-samsung/dump.sql.gz" | docker exec -i immich_postgres psql -U postgres -d immich

$ gzip: stdin: not in gzip format
Error response from daemon: Container 2c71b62bac5e9dbc98487b38eda69a46c9426e7151e208170822d793a1a05247 is not running
I'm checking the file type and it says that it's data 
$ file dump.sql.gz
dump.sql.gz: data
$ file dump.sql.gz
dump.sql.gz: data
Please can anyone offer some advice on what I should do?
18 replies
IImmich
Created by rypudding on 6/12/2023 in #help-desk-support
CLI failed to upload 0 files []
I previously copied all the files from my phone with adb pull and I'm trying to use the CLI tool to upload them all onto immich. It has done roughly half of them but everytime it gets to the 4725 mark, it says Failed to upload 0 files [] and sometimes it says Failed to upload 5 files Is there a way to get the CLI to skip over the files that are causing an issue, or do I have to manually move them? 
immich upload --key XYZ --server http://192.XXX.XXX.XXX:2283/api --recursive '.\Pixel-7\'
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 8254 local assets
Comparing local assets with those on the Immich instance...
A total of 4725 assets will be uploaded to the server
Do you want to start upload now? (y/n) y
Start uploading...
Upload Progress | ███████████████████████░░░░░░░░░░░░░░░░░ | 57% || 4725/8254 || Current file [F:\Pixel-7\media\com.whatsapp\WhatsApp\Media\WhatsApp Video\VID-20230521-WA0000.mp4]
Failed to upload 0 files  []
immich upload --key XYZ --server http://192.XXX.XXX.XXX:2283/api --recursive '.\Pixel-7\'
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 8254 local assets
Comparing local assets with those on the Immich instance...
A total of 4725 assets will be uploaded to the server
Do you want to start upload now? (y/n) y
Start uploading...
Upload Progress | ███████████████████████░░░░░░░░░░░░░░░░░ | 57% || 4725/8254 || Current file [F:\Pixel-7\media\com.whatsapp\WhatsApp\Media\WhatsApp Video\VID-20230521-WA0000.mp4]
Failed to upload 0 files  []
1 replies
IImmich
Created by rypudding on 6/10/2023 in #help-desk-support
Error logging you in, check server URL, email, and password
I was logged in with my phone about 30 mins ago. I then started a mass upload through the cli which is progress atm. Now I can't log in through the mobile app and it says Error logging you in, check server URL, email, and password is this because of the cli upload in progress? I'm having the same issue on my partner's phone who was logged in fine before the upload cli started.
26 replies