Threewood
Threewood
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CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
Thank you so much! I will keep an eye out for a ticket response and provide whatever I ca.
15 replies
CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
And then following the bottom link just takes me to the blank https://www.support.cloudflare.com/s/?language=en_US#12345681 page. And seems like i can't search for that specific article.
15 replies
CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
No description
15 replies
CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
The only thing that I could think of to obtain that domain would be to have the medical practice owner verify that they're currently using the domain for their email services through O365, and provide whatever documentation necessary to prove ownership.
15 replies
CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
Yes, however I do not know and would not have access to the email account that the cloudflare account would be tied to. I am the new IT Provider for the organization, taking over for the previous individual that has passed away. The old guy didn't have any notes kept or even anything that I can reference to try and find where it would be sitting.
15 replies
CDCloudflare Developers
Created by Threewood on 3/13/2025 in #general-help
Account Owner has passed away, no access to domain
Thanks for the response Erisa, I actually don't have the email address for the account that currently holds the domain, and am unable to get that information as the owner has passed away and nobody seems to have any record of what email address holds the account. I tried looking on https://lookup.icann.org/ and it just shows me the abuse@Cloudflare email address. Really been quite a mess actually. The case number I have open right now for this is 01415970 if that helps at all.
15 replies