TK423
TK423
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IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Every photo from that shoot I'm unable to select as featured photos for people.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
The issue appears to limited to all photos from the set of the specific photo we've been working off d78aafca-d345-47fe-8ba5-c711b96de394.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Everyone now has a featured photo on the People page but it does not seem I'm able to manually select featured photos for people.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Refresh Metadata is "EXTRACT METADATA" under Jobs?
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Will try this.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Like, access Immich via browser in incognito?
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
immich_server  | [Nest] 7  - 04/18/2025, 2:58:15 PM     LOG [Microservices:PersonService] Creating new person for face 1e771a4c-249f-4366-9d5c-cd25c39c6cb7
immich_server  | [Nest] 7  - 04/18/2025, 2:58:15 PM     LOG [Microservices:PersonService] Creating new person for face 1e771a4c-249f-4366-9d5c-cd25c39c6cb7
That's the last entry I see from when I did the face detection job earlier.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
I get a confirmation in the Immich UI but I'm not seeing anything in the log.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
All three refresh options?
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Confirmed able to zoom in and open d78aafca-d345-47fe-8ba5-c711b96de394 no problem.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Hm, I don't think I'm seeing a preview or thumbnail for d78aafca-d345-47fe-8ba5-c711b96de394. 
master@linux-virtual-machine:~/immich-app$ find /mnt/immich/thumbs -name "*d78aafca*"
master@linux-virtual-machine:~/immich-app$ find /mnt/immich/thumbs -name "*d78aafca*"
master@linux-virtual-machine:~/immich-app$ find /mnt/immich -name "*d78aafca*"
/mnt/immich/upload/618f8428-2f6f-4c69-8431-62760081fbbf/d7/8a/d78aafca-d345-47fe-8ba5-c711b96de394.jpg
master@linux-virtual-machine:~/immich-app$
master@linux-virtual-machine:~/immich-app$ find /mnt/immich/thumbs -name "*d78aafca*"
master@linux-virtual-machine:~/immich-app$ find /mnt/immich/thumbs -name "*d78aafca*"
master@linux-virtual-machine:~/immich-app$ find /mnt/immich -name "*d78aafca*"
/mnt/immich/upload/618f8428-2f6f-4c69-8431-62760081fbbf/d7/8a/d78aafca-d345-47fe-8ba5-c711b96de394.jpg
master@linux-virtual-machine:~/immich-app$
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
24 MP 6000 x 4000
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
No description
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
No description
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Appreciate your help and time.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Nothing standing out strange that I can see.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
immich_server  | Error: Asset d8d03a97-2eb6-4198-9b46-440e5be2b320 dimensions are unknown
immich_server  |     at PersonService.getInputDimensions (/usr/src/app/dist/services/person.service.js:520:19)
immich_server  |     at PersonService.handleGeneratePersonThumbnail (/usr/src/app/dist/services/person.service.js:445:57)
immich_server  |     at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
immich_server  |     at async JobService.onJobStart (/usr/src/app/dist/services/job.service.js:156:28)
immich_server  |     at async EventRepository.onEvent (/usr/src/app/dist/repositories/event.repository.js:126:13)
immich_server  |     at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value
immich_server  | Error: Asset d8d03a97-2eb6-4198-9b46-440e5be2b320 dimensions are unknown
immich_server  |     at PersonService.getInputDimensions (/usr/src/app/dist/services/person.service.js:520:19)
immich_server  |     at PersonService.handleGeneratePersonThumbnail (/usr/src/app/dist/services/person.service.js:445:57)
immich_server  |     at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
immich_server  |     at async JobService.onJobStart (/usr/src/app/dist/services/job.service.js:156:28)
immich_server  |     at async EventRepository.onEvent (/usr/src/app/dist/repositories/event.repository.js:126:13)
immich_server  |     at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
No description
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Brought me to the photo, loaded no issue.
83 replies
IImmich
Created by TK423 on 4/17/2025 in #help-desk-support
People - Error Loading Image
Haha, sorry about that.
83 replies