pigri
pigri
CDCloudflare Developers
Created by pigri on 4/18/2024 in #general-help
Support is not responding an urgent ticket in 3 days
We have paid for the plan and opened an urgent ticket for support, but nobody has responded to our issue. We had to implement an alternative solution. I'm a bit frustrated about why Cloudflare support is not answering. Can you help us understand the delay in response?
5 replies
CDCloudflare Developers
Created by pigri on 12/20/2023 in #workers-help
Logpush log format is can't parse in Datadog
I contacted with DataDog support. The answer is this:
Thanks for reaching out to the Datadog support team! My name is Victorien and I'll handle your request from now on.

After further investigation, this does appear to be a limitation from Cloudflare. Logs are sent as arrays of objects and sent as part of Workers Trace Events: https://developers.cloudflare.com/logs/reference/log-fields/account/workers_trace_events/.

On our end, there is no option to split logs after ingestion. This action must be performed upstream. Therefore, I would suggest reaching out to Cloudflare to inquire whether they could eventually provide flexibility in the way logs are output.

Alternatively, you could send your Cloudflare logs to a custom destination, split those logs on your end (with a script for example), and then forward these logs to Datadog (it could be achieved by using the Datadog Agent or our API: https://docs.datadoghq.com/logs/log_collection/?tab=host).
Thanks for reaching out to the Datadog support team! My name is Victorien and I'll handle your request from now on.

After further investigation, this does appear to be a limitation from Cloudflare. Logs are sent as arrays of objects and sent as part of Workers Trace Events: https://developers.cloudflare.com/logs/reference/log-fields/account/workers_trace_events/.

On our end, there is no option to split logs after ingestion. This action must be performed upstream. Therefore, I would suggest reaching out to Cloudflare to inquire whether they could eventually provide flexibility in the way logs are output.

Alternatively, you could send your Cloudflare logs to a custom destination, split those logs on your end (with a script for example), and then forward these logs to Datadog (it could be achieved by using the Datadog Agent or our API: https://docs.datadoghq.com/logs/log_collection/?tab=host).
Any ideas for this?
3 replies
CDCloudflare Developers
Created by pigri on 8/8/2023 in #workers-help
PageRules does not work with workers? Caching issue.
8 replies